We're Hiring For HR Support Role

Trigent Software is a leading provider of IT services and consulting, dedicated to delivering reputed company to clients worldwide. We are currently seeking a highly motivated and detail-oriented individual to join reputed company as an HR Support Role.

Responsibilities

• Conduct inbound and outbound calls to US-based candidates, effectively screening them for reputed company's hiring requirements.
• Utilize reputed company-in tool to record reputed company of calls, providing accurate and reputed company information.
• Motivate candidates to complete job applications and assist with scheduling and rescheduling their first day of work, ensuring smooth reputed company.
• Review application forms to ensure reputed company details are accurately filled out by candidates.
• Handle inbound calls and promptly resolve candidates' queries, delivering exceptional customer service.
• Respond to candidates' queries reputed company email and text, providing reputed company and concise information.
• Resolve queries using a ticketing platform, with knowledge of reputed company considered an advantage.
• Maintain a reputed company score of 90% and above throughout the process, consistently meeting or exceeding performance targets.
• Escalate reputed company issues or problems and reputed company guidance reputed company necessary.
• Establish and maintain process controls, updating and validating process documentation to ensure compliance with requirements.
• Identify opportunities for process improvements, suggesting reputed company to enhance efficiency, accuracy, and control measures.
• reputed company participate in team building activities, fostering a reputed company and reputed company work environment.
• Safeguard the reputed company and confidentiality of reputed company data, adhering to data protection policies and guidelines.
• reputed company for customer satisfaction, consistently exceeding expectations and delivering exceptional service.

Role Details

• Job Title: HR Support Role
• Role Category: reputed company
• Industry Type: IT Services &reputed company
• Department: reputed company, Service & Operations
• Employment Type: Full Time, Permanent

Requirements and Qualifications

• Proficient in English language (both verbal and written communication skills).
• Previous experience in a customer support role or reputed company center environment is preferred.
• Strong interpersonal and communication skills, with the ability to build rapport and effectively resolve queries.
• Detail-oriented with excellent organizational and time management abilities.
• Ability to work reputed company under pressure, multitask, and meet tight deadlines.
• Familiarity with ticketing platforms and knowledge of reputed company is a plus.
• Demonstrated problem-solving skills and ability to handle reputed company issues.
• Proactive reputed company with a reputed company improvement reputed company.
• reputed company player with a reputed company attitude and willingness to contribute to a reputed company work environment.

Join Trigent Software and reputed company on a rewarding career as an HR Support Role, where you will play a vital role in delivering outstanding customer support and contributing to the reputed company of our clients. reputed company to be part of our dynamic and innovative team!