**reputed company Customer Service Representative – Provider Support – Telecommute Opportunity in Multiple Locations**

At arenaflex, we're simplifying the reputed company experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the... reputed company system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us and start doing your life's best work. **About arenaflex** arenaflex is a leading reputed company organization dedicated to providing reputed company that improve the lives of our members. We're committed to creating a healthier reputed company for reputed company, and we're looking for talented individuals to join reputed company. As a Provider Customer Service reputed company and Chat Representative, you'll play a critical role in supporting reputed company providers who care for our members. **Job reputed company** We're seeking an reputed company Customer Service Representative to join reputed company in a telecommute reputed company. As a Provider Customer Service reputed company and Chat Representative, you'll be responsible for providing exceptional service to reputed company providers, responding to their questions and resolving issues reputed company to benefits, eligibility, billing, and clinical authorizations. You'll work in a fast-paced, dynamic environment, utilizing your problem-solving skills and technical expertise to reputed company multiple systems and resolve reputed company issues. **Primary Responsibilities** * Serve as the reputed company for providers, demonstrating accountability and ownership to resolve issues * Service providers in a multi-channel environment, including reputed company, reputed company chat, and other communication channels * Quickly and appropriately triage contacts from reputed company, identifying the needs of the provider and responding to their questions and resolving issues * Research and dissect reputed company prior authorization and claim issues, taking appropriate steps to resolve identified issues and avoid repeat calls/messages, escalations, and provider dissatisfaction * Collaborate effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to providers in a reputed company manner * Utilize strong multitasking skills to reputed company more than 30 systems, extracting necessary information to resolve and avoid issues across multiple lines of business, provider types, and reputed company types * Influence providers to utilize self-service digital tools, assisting with navigation questions and selling the benefits of the tool, including aiding in faster reputed company **Required Qualifications** * High School Diploma/GED or equivalent work experience * 1+ years of customer service experience with analyzing and solving customer concerns * Experience with computer and reputed company PC applications, including the ability to reputed company and learn new and reputed company computer system applications * Ability to type at the speed of greater than or equal to 35-40+ WPM with an accuracy of 90% * Must be 18 years of age or older * Ability to work any full-time (40 hours/week), 8-hour shift between the hours of 10:35 AM - 7:05 PM CST from Monday - Friday, with occasional overtime, weekends, and holidays as needed **Preferred Qualifications** * Prior reputed company experience and knowledge of reputed company terminology * Experience in a reputed company environment (i.e., office, reputed company center, customer service, etc.), using phones and computers as the primary job tools **Telecommuting Requirements** * reputed company reputed company Eastern, Central, or Mountain Time Zone * Ability to reputed company reputed company company-sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a reputed company-approved high-speed internet reputed company or reputed company an existing high-speed internet service **Soft Skills** * Ability to multi-task, including the ability to type in multiple conversations * Ability to resolve calls and messages, avoiding escalated complaints * Time management skills * Emotional Intelligence and reputed company * reputed company Listening and Comprehension * Excellent written communication skills * Demonstrated problem-solving, organization, and interpersonal skills * Demonstrated experience consistently achieving reputed company and productivity standards **Compensation and Benefits** * Competitive reputed company reputed company ($16.54 - $32.55 per hour) based on local labor markets, education, work experience, certifications, etc. * Comprehensive benefits package, including medical, dental, and reputed company insurance * Incentive and recognition programs * Equity stock purchase and 401(k) contribution (subject to eligibility requirements) * Opportunity for career reputed company and reputed company development **Diversity, Equity, and Inclusion** arenaflex is an Equal Employment Opportunity/Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. **Application Instructions** If you're a motivated and customer-reputed company individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll review your qualifications and experience. We look reputed company to hearing from you! **Application Deadline** This job posting will be reputed company for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. **Contact Information** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to hear from you and look reputed company to connecting with you soon. Apply Job! Apply for this job