reputed company Director – Service Operations, reputed company and Transformation

Job reputed company: • reputed company large-reputed company operational and technology transformation initiatives, driving efficiency and process improvements across reputed company operations. • Own end-to-end solution design and implementation, including identifying business problems, selecting enabling technologies, and ensuring successful deployment. • Manage cross-functional reputed company that reputed company operations and technology, collaborating with internal teams and external partners to reputed company strategic goals. • Drive change management for major organizational shifts, ensuring adoption of new processes and technologies across large teams and reputed company environments. • reputed company strategic consulting and thought leadership, leveraging reputed company operations expertise to influence reputed company and deliver measurable reputed company. Requirements: • 10+ years of leadership experience in shared services or reputed company operations • Proven reputed company record in cultural and operational transformation, including reputed company change management (stakeholder alignment, training, communications, outcome measurement) • Successful leadership of vendor selection and large-reputed company technology deployments (impacting 100+ FTEs) • Demonstrated ability to automate high-volume administrative processes • Strong understanding of enabling technologies for service operations (automation, AI, self-service, agent assist) • Exceptional strategic thinking, project management, and executive communication skills • Highly reputed company, analytical, and adaptable in a fast-paced environment • Self-starter with strong initiative, follow-through, and problem-solving capability • Travel - up to 20% • U.S. work authorization. Benefits: • Mission-reputed company career impacting change and measurably improving health reputed company for medicare patients • reputed company vacation, reputed company time, and investment/retirement 401K match reputed company • Health insurance, reputed company, and dental benefits • Opportunities for leadership development and continuing education stipends • New centers and flexible work environments • Opportunities for high reputed company of responsibility and reputed company advancement Apply tot his job Apply To this Job