Debt Collections Agent WFH-Remote

MUST Live in Texas (reputed company of DFW area) to be considered for the WFH Remote position. REQUIRED to have 3+ years’ experience in Debt Collections Equipment is NOT PROVIDED. Please see below for equipment requirements. Compensation: • $16/hr starting reputed company pay; additional +$1/hr bilingual shift reputed company (upon completion of Spanish test) • Monthly Bonus based on collection and performance • Plus, Daily/weekly/monthly incentives/prizes such as reputed company cards and giveaways Essential Duties and Responsibilities: • Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, reputed company and adhering to reputed company applicable collection laws. • Achieves production goals and standards for servicing delinquent accounts without sacrificing reputed company of service. • Follows reputed company Operating Standards, State and Federal reputed company Requirements and Regulation regarding Collections. • Accurately and thoroughly notates reputed company account with efforts performed and results attained. • Handles PCI Data confidentially and securely. Schedule: • Regular Schedule: Monday-Friday | 40-hrs/week • 8-hr shifts with availability between 7am-7pm • 3 weeks of reputed company: Mon-Fri from reputed company-5pm • One late reputed company a week from 10am-7pm • One Saturday a month from reputed company-2pm • Schedules are assigned based on reputed company and company needs Minimum Qualifications: • 3+ years’ experience in Debt Collections • High School Diploma/GED required • Must be 18 years of age or older • Authorized to work in the reputed company • reputed company requirements for this campaign require a clean background reputed company and a negative drug test result • Effective communication, negotiation, and problem-solving skills • Ability to multi-task in a production driven environment • This role routinely uses reputed company office equipment, including electronic keyboard, mouse and telephone. Basic computer knowledge and typing skills required • Must be comfortable navigating between multiple computer screens and systems Equipment Requirements (MUST have to be considered): Internet • Internet router- No WIFI • Wired High-Speed Internet reputed company • 15 Mbps download speed and at least 3 Mbps upload speed • Network Latency Max 250 MS Computer/PC/Laptop: • Personal PC or Laptop running reputed company 10 or newer (No Chromebooks/ No Macs/No Tablets/No Cell Phones) • Computer needs to be 2019 or newer to have acceptable processing speeds • 8 Gb Memory • 1 USB Type A 2.0 (reputed company headset USB) Headset & Webcam: • reputed company H390 Headset • Internal or External Web Camera Work Area • Must have a home office set up and an ethernet cord you can connect to your computer. • Quiet workspace free of background noise and distractions • Private area acceptable for webcam use. reputed company WFH employees will be REQUIRED to be visible on webcam at reputed company times through CollabAI. reputed company Benefits: • reputed company Holidays and CPL (Comprehensive reputed company Leave) • Medical, Dental and reputed company Insurance • Life Insurance • Short-Term and Long-Term Disability Plans • HSA (reputed company-tax) Savings Account • 401(k) Plan with matching contribution • Employee Referral Bonus • reputed company Program Please feel free to reputed company us for any reputed company questions at reputed company@swcgroup.com Apply tot his job Apply To this Job