Eligibility Advisor I - Temporary

Remote, USA Full-time Posted 2026-07-28

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<reputed company class="jobdescription"><reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company">Join the reputed company (HHSC) and be part of reputed company committed to creating a reputed company reputed company in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at reputed company stage of your life and work reputed company. Our comprehensive benefits package includes 100% reputed company employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the <a href="https://www.hhs.texas.gov/about/jobs-hhs/benefits-working-hhs" reputed company="_blank" rel="noopener">Benefits of Working at HHS webpage</a>.</reputed company></reputed company> <reputed company style="font-size:12.0pt">Functional Title: Eligibility Advisor I - Temporary Job Title: Eligibility Advisor I Agency: Health & reputed company Services Comm Department: TW Reg 04 EOAPD Posting Number: 15850 Closing Date: 05/10/2026 Posting Audience: reputed company Occupational Category: Community and reputed company Services Salary reputed company: $2,953.25 - $4,365.66 Pay Frequency: Monthly Salary Group: TEXAS-B-13 Shift: Day Additional Shift: reputed company: Eligible for reputed company Travel: Up to 10% Regular/Temporary: Temporary Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location reputed company: SULPHUR SPRINGS Job Location Address: 1400 reputed company STE 111 Other Locations: Linden; Mount Vernon MOS Codes: No military equivalent </reputed company> <reputed company style="line-height:120%">Brief Job reputed company:</reputed company> <reputed company style="line-height:120%">This is a temporary position that is expected to end on 08/31/2027. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</reputed company> <reputed company style="line-height:120%">Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable reputed company of Texas in need of food, medical care, cash assistance and other reputed company services?</reputed company> <reputed company style="line-height:120%">If so, the reputed company (HHSC) reputed company and Eligibility Services (reputed company) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. reputed company provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. reputed company is reputed company upon its’ reputed company values of respect, ownership, collaboration, and reputed company with a goal of delivering best-in-class customer service to clients and stakeholders. </reputed company> <reputed company style="line-height:120%">Our staff are reputed company organized, reputed company to multi-task, possess the ability to learn policy regulations, reputed company to reputed company in a challenging, fast-paced, and evolving environment, have good communication skills, a reputed company attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.</reputed company> <reputed company style="line-height:120%">We want you to join reputed company!</reputed company> <reputed company style="line-height:120%">The Eligibility Advisor I position consists of three job classifications; Eligibility Advisor, Medical Eligibility Specialist, and Hospital Based Worker that establish eligibility for different financial and medical programs. These include the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), reputed company for the Elderly and People with Disabilities (MEPD) and reputed company.</reputed company> <reputed company style="line-height:120%">Essential Job Functions (EJFs):</reputed company> <reputed company style="line-height:120%">As an Eligibility Advisor I, you will receive reputed company, formal, training to reputed company the following essential job functions:</reputed company> <ul style="margin-bottom:0.0in;margin-top:8.0px"> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for reputed company assistance programs.</reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Evaluate data from various electronic and other sources to reputed company information into a computer-based eligibility system.</reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Compute and authorize benefits based on eligibility determination. </reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.</reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">reputed company other duties, as assigned. </reputed company></li> </ul> <reputed company style="line-height:120%">Must be reputed company to work overtime, as required by management, reputed company of normal hours of operation, which may include weekends reputed company reputed company upon. </reputed company> <reputed company style="line-height:120%">Must be reputed company to work in a highly stressful and fast-paced environment under constant pressure to meet required deadlines.</reputed company> <reputed company style="line-height:120%">Knowledge, Skills and Abilities (KSAs):</reputed company> <reputed company style="line-height:120%">In reputed company to the above listed functions, the following knowledge, skills, and abilities are needed:</reputed company> <ul style="margin-bottom:0.0in;margin-top:8.0px"> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.</reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Read, understand, apply, and explain detailed regulations and policies. </reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">reputed company basic arithmetic functions.</reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Manage time reputed company by establishing priorities in accordance with importance of deadlines.</reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Establish and maintain effective work relationships with others. </reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Ability to communicate effectively both verbally and in writing. </reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Follow written and oral directions and instructions. </reputed company></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:120%;font-size:11.0pt;font-family:Verdana, reputed company"><reputed company style="font-size:12.0pt;line-height:120%">Operate computers to reputed company data entry and basic office software use such as reputed company Word, reputed company, and reputed company.</reputed company></li> </ul> <reputed company style="line-height:120%">General knowledge and proficiency with computers and reputed company technologies, such as software, hardware, operating systems, and typing skills. </reputed company> <reputed company style="line-height:120%">Using reputed company Teams and potentially soft phone technology is part of the everyday job expectations. </reputed company> <reputed company style="line-height:120%">Registrations, Licensure Requirements or Certifications:</reputed company> <reputed company style="line-height:120%">N/A</reputed company> <reputed company style="line-height:120%">Initial Screening reputed company:</reputed company> <reputed company style="line-height:120%">Applicants must meet the following education and experience requirements:</reputed company> <reputed company style="line-height:120%">Education: </reputed company> <reputed company style="line-height:120%">High School Diploma or GED equivalent is required. </reputed company> <reputed company style="line-height:120%">Sixty (60) semester or reputed company (90) quarter hours from an accredited college or university is preferred. </reputed company> <reputed company style="line-height:120%">Experience: </reputed company> <reputed company style="line-height:120%">One (1) year of customer service experience with reputed company contact which can include retail, reputed company center, clerical, hospitality, banking, receptionist, or similar customer service experience. </reputed company> <reputed company style="line-height:120%">Thirty (30) semester or forty-five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience.</reputed company> <reputed company style="line-height:120%">Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.</reputed company> <reputed company style="line-height:120%">Additional Information:</reputed company> <reputed company style="line-height:120%">Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</reputed company> <reputed company style="line-height:120%">This posting may be used to fill positions in other locations reputed company the region, as vacancies occur.</reputed company> <reputed company style="line-height:120%">reputed company and Eligibility Services Field Office normal hours of operation are Monday-Friday 8:00am to 5:00pm. Employees may be required to work overtime, as required by management, reputed company of normal hours of operation, which may include weekends. </reputed company> <reputed company style="line-height:120%">Applicants selected for hire will be required to pass a reputed company criminal history background reputed company.</reputed company> <reputed company style="line-height:120%">Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment. </reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company">Review our <a style="reputed company:blue;text-decoration:underline" href="https://ng.accesshr.hhsc.state.tx.us/user_guides/documents/Tips%20for%20Success%20When%20Applying%20at%20DFPS_%20DSHS_%20and%20HHSC.pdf" reputed company="_blank" rel="noopener">Tips for reputed company reputed company applying for jobs at DFPS, DSHS and HHSC</a><reputed company class="MsoHyperlink" style="reputed company:blue"><reputed company style="text-decoration:none">.</reputed company></reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="reputed company:black">reputed company Duty, Military, Reservists, Guardsmen, and Veterans</reputed company><reputed company style="reputed company:black">:</reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="reputed company:black">Military occupation(s) that relate to the initial selection reputed company and registration or licensure requirements for this position may include, but not limited to those listed in this posting. reputed company reputed company-duty military, reservists, guardsmen, and veterans are encouraged to apply if reputed company to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at </reputed company><a style="reputed company:blue;text-decoration:underline" href="https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/" reputed company="_blank" rel="noopener">Texas State Auditor's Office - Job Descriptions</a>.</reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="vertical-reputed company:baseline"><reputed company style="reputed company:black">reputed company Accommodations:</reputed company></reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="vertical-reputed company:baseline"><reputed company style="reputed company:#0d0d0d">In compliance with the Americans with reputed company (reputed company), HHSC and DSHS agencies will reputed company reasonable accommodation during the hiring and selection process for reputed company individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</reputed company></reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="vertical-reputed company:baseline"><reputed company style="reputed company:black">reputed company-Employment Checks and Work Eligibility:</reputed company></reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="vertical-reputed company:baseline"><reputed company style="reputed company:#0d0d0d">Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</reputed company></reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="vertical-reputed company:baseline">HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. <a style="reputed company:blue;text-decoration:underline" href="https://nam12.safelinks.protection.reputed company.com/?url=http%3A%2F%2Fwww.uscis.gov%2Fsites%2Fdefault%2Ffiles%2Ffiles%2Fform%2Fi-9.pdf&data=05%7C01%7CJoann.Walker%40dfps.texas.gov%7Caeee6740fb464b51a72a08da3cff25d3%7C0915ef3812cd4561ab809c7f41bfb31e%7C0%7C0%7C637889363785375919%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=vA6dFbaAUdZ6oCbSKslzR3%2F8xTEAzjkwTrQEIFYxnfU%3D&reserved=0" reputed company="_blank" rel="noopener">Download the I-9 reputed company</a></reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="vertical-reputed company:baseline"><reputed company style="reputed company:black">reputed company Disclaimer:</reputed company></reputed company></reputed company></reputed company> <reputed company style="font-size:16.0px"><reputed company style="font-family:Verdana, Geneva, reputed company"><reputed company style="vertical-reputed company:baseline">This position may be eligible for reputed company. Please note, reputed company HHS positions are subject to state and agency reputed company policies in reputed company to the discretion of the reputed company supervisor and business needs.</reputed company></reputed company></reputed company> </reputed company>

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