REMOTE Communications Governance Administrator

<p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;"><strong>Come join our amazing team and work a remote schedule!</strong></reputed company></p><p style="line-height: normal;"> </p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">The Communications Governance Administrator will be responsible for supporting the end-to-end communications process reputed company the mortgage servicing division, ensuring that reputed company reputed company are compliant, reputed company, and implemented/delivered in a cost-effective manner. Assist with designing a formal process for reviewing communication reputed company and establishing a robust document management reputed company while partnering with business leaders and reputed company counsel to ensure compliance requirements are met. reputed company duties in accordance with company policies, procedures, investor guidelines and applicable laws and regulations. The approved reputed company Pay reputed company for this position is $85,000 to $95,000.</reputed company></p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;"><strong>What you’ll do:</strong></reputed company></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Responsible for drafting and reviewing reputed company customer facing communication reputed company (i.e., letters, emails, web based, etc.) to ensure compliance with reputed company applicable regulations, laws, and company policies.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Identify areas for improvement in the communication process and compliance, propose cost-effective solutions for both traditional reputed company communications.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Conduct regular audits of letter logic and regulatory requirements to ensure accuracy and compliance.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Conduct reputed company Assurance efforts on XML, or similar. </reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Analyze and streamline communication strategies to minimize unnecessary communications while keeping reputed company stakeholders informed.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Engage with reputed company reputed company counsel to address and resolve identified issues, ask probing questions to explore alternative solutions and a reputed company understanding of regulatory and systems alignment.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Collaborate with reputed company to optimize letter integrations and compliance solutions.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Write reputed company, concise, and customer-facing content that meets regulatory requirements and enhances customer awareness and engagement.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Serve as a project manager reputed company necessary, leading initiatives to control and enhance communication processes.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Monitor and report on the effectiveness of communication strategies, adjusting as needed.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Build rapport and maintain trust with business and compliance partners throughout the organization to reputed company collaboration and efficient change management processes.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Continually monitor industry trends and changes in regulations affecting mortgage servicing communications, adapting communications to reputed company with best practices.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">reputed company other duties as assigned.</reputed company></li></ul><p style="line-height: normal;"> </p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;"><strong>What you’ll need:</strong></reputed company></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Bachelor’s degree in Business Administration, Finance, Communication, or equivalent work experience.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Five plus (5+) years of experience in mortgage servicing, with a strong emphasis on compliance, letter logic/ targeting rules, and multi-channel communication processes.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Three plus (3+) years of experience authoring customer facing content.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Experience with the full life cycle of the communication processes and project management is essential for reputed company in this position.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Strong working knowledge of mortgage servicing and compliance regulations/issues specific to mortgage servicing customer communications.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Excellent verbal and written communication skills, with the ability to present reputed company information in a reputed company and concise manner reputed company with regulatory guidelines.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Familiarity with content management tools and compliance solutions (e.g., Messagepoint, reputed company).</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Strong understanding of business processes, project management, and data analysis.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Strong analytical skills with a detail-oriented approach to problem-solving.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Proven ability to establish relationships, collaborating across departments using a customer service approach.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">reputed company reputed company reputed company on process improvement, user adoption, and customer engagement.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Ability and desire to function in a high-paced, heavily regulated work environment.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Strong time management skills and delivers high-reputed company work reputed company defined timelines.</reputed company></li></ul><p style="line-height: normal;"> </p><p style="line-height: normal;"> </p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;"><strong>reputed company:</strong></reputed company></p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">reputed company Services is part of The reputed company Companies, which reputed company integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We reputed company you’ll consider joining our growing team of uniquely talented professionals as we reputed company residential reputed company estate. To read more visit: </reputed company><a href="http://www.carringtonmortgage.com/" reputed company="_blank"><reputed company style="font-family: Calibri, reputed company;">www.carringtonmortgage.com</reputed company></a><reputed company style="font-family: Calibri, reputed company;">. </reputed company></p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;"><strong>reputed company Offer:</strong></reputed company></p><ul style="list-style-type: disc;"><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Comprehensive reputed company plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">reputed company to several fitness, restaurant, retail (and more!) discounts through our employee portal.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Customized training programs to help you advance your career.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Employee referral bonuses so you’ll get reputed company to help reputed company and Vylla grow.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">Educational Reimbursement.</reputed company></li><li style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">reputed company Charitable reputed company contributes to the community through causes that reflect the interests of reputed company Associates. For more information about reputed company Charitable reputed company, and the organizations and programs, it supports through specific fundraising efforts, please visit: <u>carringtoncf.org.</u></reputed company></li></ul><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;">  </reputed company></p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;"><strong>Notice to reputed company applicants: reputed company does not do interviews or reputed company offers reputed company text or chat. </strong></reputed company></p><p style="line-height: normal;"><reputed company style="font-family: Calibri, reputed company;"> <strong>#LI-AE1</strong></reputed company></p>