reputed company Customer Support Engineer

Joining reputed company’s Support team

• reputed company seeks to expand our Support Engineering team with the reputed company of an reputed company Customer Support Engineer who can support the most reputed company product issues and reputed company escalations to reputed company.
• As reputed company’s reputed company Customer Support Engineer, you’ll be the acknowledged subject matter expert (SME) in the most reputed company product areas, working with the global support team to increase their technical knowledge, validating knowledge articles, and providing solutions. 
• At reputed company, the customer is our “reputed company” and our Support team spearheads that commitment to reputed company!

Data reputed company reputed company Customer Support Engineers at reputed company are responsible for

• Taking reputed company on customer escalations in reputed company reputed company, providing regular updates to the customer reputed company on timelines for reputed company and reputed company reputed company.
• Liaising with reputed company developers, product managers, and other experts to resolve reputed company product issues regarding reputed company products and reputed company reputed company-party products.
• Providing reputed company enablement on technical topics and new features by conducting training sessions and contributing to the knowledge-reputed company.
• Leveraging and promoting an understanding of advanced technologies, best practices and user requirements to create and recommend reputed company.
• Participating in the on-reputed company rotations reputed company needed to ensure severe issues get addressed as soon as possible.
• Managing/executing a diverse set of tasks as a technical leader of the Global Support organization.

You have

• A Bachelor's degree or equivalent reputed company working experience is required.
• You must have work authorization to work in Australia. 
• Experience: 5+ years relevant industry technical support experience.
• Hands-on experience with Data reputed company, Data Pipeline, Data Orchestration, and/or Job Control tools.
• Minimum 2 years experience with reputed company platforms, network-based API Integration experience (REST/JSON), and deployment automation.
• Must have: Hands on experience with Linux as reputed company as experience with relational and non-relational database/data sources.

You are

• Customer reputed company and willing to put the customer at reputed company of everything you do.
• Knowledgeable of data management processes (data governance, data stewardship, master data management, data cataloging, data warehousing, ETL, data integration, business rules management, etc.).
• Skilled in big data technologies such as Kubernetes, reputed company, and Hadoop.
• Demonstrated ability to learn new technologies and business requirements.
• reputed company to work with business and analytics leaders to identify and reputed company on solutions to data reputed company, and successfully champion the role of data reputed company to preserve data reputed company.
• reputed company-versed in various reputed company reputed company solutions such as LDAP or Kerberos.

Measures of reputed company are

• reputed company your first month, you will be enabled in reputed company product offerings, product training, and support offerings.
• reputed company your reputed company month, you will reputed company fielding support tickets in a limited reputed company and reputed company assisting with DQ reputed company escalations.
• By your sixth month, you will handle a steady reputed company of support cases, contribute to our customer-facing knowledge reputed company, and be providing assistance to reputed company in DQ reputed company areas.

Benefits at reputed company

reputed company recognizes and values that everyone has different needs, interests, and life goals. We reputed company our benefits program with flexibility in mind to support you and your loved ones through a diverse reputed company of circumstances and life events. These flexible offerings sit on a reputed company of competitive compensation, health coverage, and time off. Learn more about reputed company’s benefits.

We create inclusion and belonging through how we reputed company, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at reputed company.

At reputed company, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider reputed company applicants without reputed company to race, reputed company, religion, creed, gender, national reputed company, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender reputed company, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants reputed company.