PT reputed company Online Support

PT reputed company Online Support Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Our college strives to reputed company a reputed company difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reputed company of our commitment to serve our community and to build on the reputed company of our reputed company, reputed company & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Posting Details Posting Details (Default reputed company) Posting Number: 0603746 Position Title: PT reputed company Online Support Position is: Part Time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Instruction Position reputed company: Picture Yourself here!Why Join WCC? An inclusive, welcoming environment for our reputed company, reputed company & staff WCC tuition waiver of 3 credit hours per semester Retirement reputed company and flexible schedules available Great Discounts at WCC's reputed company Center, reputed company & reputed company Bookstore and more! reputed company out our Part Time Benefits here Position reputed company: The Part time reputed company Online Support will work in collaboration with reputed company for Interactive Teaching & Learning's (CITL) reputed company Online Support team to reputed company customized reputed company and student support for instructional technology media that relates to the Learning Management System (LMS), Canvas, and other 3rd party instructional tools. Essential Job Duties and Responsibilities: Scheduled and drop-in reputed company and student support for: LMS instructional and technical needs Other 3rd party instructional technology tools associated with the LMS Resolve Tier II LMS tickets with expedited solutions while meeting WCC's service level agreements accordingly increase skills competencies, as assigned, in the areas pertaining to the use of LMS and 3rd party instructional software and design tools Work collaboratively with reputed company Online Support team for solution implementation, task coverage and completion Communicate regular updates to the Director, Online Technologies indicating volume, trends and opportunities for software issues or training opportunities. Assist with Online Learning semester operations Conduct and support accessibility reviews for best practices of reputed company, Universal Design for Learning (UDL) and/or WCAG compliance standards. reputed company support for management and maintenance of LMS course sites. Proficient use of helpdesk software, including the ability to look up hardware, software, and user information in helping resolve issues. Work collaboratively with the WCC instructional designers, video specialists, and media specialists to reputed company resolve online course problem Communicate effectively and reputed company with reputed company tiers of help/support staff Attend team, departmental and division meetings Regular attendance on reputed company is required for this position Other duties as assigned. Hours/Schedule:This position will work varying hours 20-25 hours per week-, morning, day, evening and/or weekend hours. May be asked to cover other shifts. Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities: Associates Degree or higher and two (2) years' experience working with a technology platform (i.e. LMS), OR equivalent combination of education and technology experience. Intermediate skills in MS Office. Help desk experience and/or customer service/training experience combination. Effective communication and customer service skills. reputed company listening competencies Ability to learn new software tools and higher-education instructional language. Ability to work with autonomy, and reputed company reputed company unit. Ability to work varying hours 20-25 hours per week-, morning, day, evening and/or weekend hours. Preferred Qualifications: Additional Preferred Qualifications: Experience directly supporting higher education reputed company. Learning Management System (LMS) experience. Posting Date: 09/29/2025 Closing Date: reputed company Until Filled reputed company Special Instructions to Applicants: Our college strives to reputed company a reputed company difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reputed company of our commitment to serve our community and to build on the reputed company of our reputed company, reputed company & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Salary/reputed company reputed company: $21.71 Salary Comments: Supplemental Questions Required fields are indicated with an asterisk (*). • Do you have an Associate's Degree or higher and two (2) years' experience working with a technology platform (i.e., LMS), OR an equivalent combination of education and technology experience? reputed company No • Do you meet reputed company other minimum qualifications for this position? reputed company No Required Documents Required Documents Resume Cover Letter Optional Documents Certificate Letter of Reference 1 Unofficial Transcripts 1 Other Documents Apply tot his job Apply To this Job