Employee Relations Manager

What you will do:



Located in Burbank, CA, this Manager, Employee Relations role will support Disney's Corporate Segment by providing employees, leaders, HR Business Partners, and other stakeholders with ER expertise and services, including:

• Investigations, Conflict Resolution & Litigation Support – Conduct thorough, impartial investigations when actual or perceived employment policy and business conduct violations are reported; advise on best practices for conflict management; partner with Legal to respond to agency charges and requests for information and serve as a witness in deposition, as needed.

• Performance Management – Provide HR partners and business leaders with the philosophy and tools to effectively manage employee performance; review performance management matters, as needed, for fairness and accuracy.

• Strategic Partnership – Partner with internal stakeholders on matters that directly impact company policy or employees (e.g., reduction in force, reorganization, support for employee responses to social/political events, internal partner for other types of investigations involving employees).

• Restrictions and Accommodations – Engage with employees and leaders regarding medical and religious accommodation requests.

• Employee Care & Support at Critical Moments – Provide care and support to employees in crisis response, suicide prevention, highly sensitive leaves of absence, and other highly impactful work/life events.

• Employee Policy – Help to create, advise, train, and influence compliance with Disney policies and procedures.

• Workplace Threats – In partnership with Global Security, help to prevent and mitigate workplace violence and threats to help with necessary incident response and after care.

• Employee Onboarding & Departures – Support the background check adjudication process, evaluate requests for change in rehire eligibility, and/or review involuntary termination requests.

• Project Work – Assist with other ER project work related to creating an inclusive and respectful employee experience.



Qualifications

• Minimum 4 years in Employee Relations, or 2 years in legal practice required.

• Strong decision making, problem solving, critical thinking and root cause/analysis skills

• Ability to handle highly sensitive and confidential matters with courage, compassion and equity.

• Demonstrated investigative, consultative, and credibility assessment skills, leading with curiosity.

• Ability to work collaboratively and influence decisions at all levels within the organization

• Strong understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices, including Title VII, ADA, ADAA and FMLA

• Ability to manage multiple projects with strong time management and prioritization skills

• Strong written/verbal communication and facilitation/presentation skills

• Outstanding listening skills, proven consultative skills, and the ability to assess sensitive and complex employee relations issues in a confidential, objective, systematic, and proactive manner



Education:

• Bachelor's degree (or equivalent experience) required with emphasis in Human Resources or Psychology preferred. Reference: ECNJOBID-104-23-245-65 in the application