**Experienced Student Success Coach – Academic Support and Guidance for Aspiring College Students**

Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At arenaflex, we're committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role as an Experienced Student Success Coach. **About arenaflex** arenaflex is a leading education provider dedicated to helping students achieve their academic goals. Our team is passionate about empowering students to succeed, and we're looking for like-minded individuals to join our mission. As a Student Success Coach, you'll play a vital role in supporting students throughout their education program, providing guidance, motivation, and encouragement to help them reach their full potential. **The Role** As an Experienced Student Success Coach, you'll be responsible for assisting students throughout their education program with arenaflex. You'll work with each student to challenge, motivate, support, and encourage them to achieve academic excellence. Your primary focus will be on providing exceptional customer service, ensuring a quality learning experience, and helping students develop the skills and knowledge necessary for academic success. **Key Responsibilities** * Support enrollment, student development, and retention services while ensuring a quality learning experience. * Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach. * Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success. * Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests. * Offer and teach students how to use resources to help maximize the success of each student. * Become a certified resume reviewer to provide resume and career development support. * Be a liaison for students, enabling them to connect with various departments. **What We're Looking For** * Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent) * Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential * Knowledge of academic policies and procedures * Ability to learn technical skills quickly * Excellent communication/listening skills, including a pleasant phone manner * Strong customer support focus and attention to details **What We Offer** * Salary Range between $23 and $24 per hour * Paid time off * Comprehensive medical, pharmaceutical, dental, and vision benefits * Health savings and flexible spending accounts * 401(k) Savings Plan * Life and Disability Insurance * Tuition assistance * Employee Stock Purchase Plan * Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from. * Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches) * Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents. **Work Environment and Culture** As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. We're passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our mission. **Schedule and Availability** We're open Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT. We hire people from all time zones that have availability during our hours of operation, in support of our students. As a Student Success Coach, you'll have an assigned schedule during our hours of operation, which defines a 40-hour work week. **How to Apply** If you're passionate about helping students achieve their academic goals and are looking for a rewarding career opportunity, we encourage you to apply. Please visit our website to learn more about this exciting role and to submit your application. **Application Question(s)** * You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree? **Education** * Bachelor's (Preferred) **Work Location** * Remote **Apply Now** Apply Job! Apply for this job