**Email/Chat/Phone Specialist (Nights and Weekends) at arenaflex**

Join the arenaflex team as an Email/Chat/Phone Specialist (Nights and Weekends) and become a key player in delivering exceptional customer experiences for live event enthusiasts. As a representative of the arenaflex brand, you will be at the forefront of ensuring that our customers receive the right seats at the right price, while fostering a passion for live events that sets us apart from the rest. **About arenaflex** arenaflex is a leading online marketplace for live event tickets, dedicated to creating unforgettable experiences for our customers. With a shared passion for live events, reputed company thrives on making connections with our customers, whether it's troubleshooting a technical concern or answering questions about events or our services. As an Email/Chat/Phone Specialist (Nights and Weekends), you will be part of a dynamic team that is committed to delivering exceptional customer experiences, while driving business reputed company and innovation. **Key Responsibilities** As an Email/Chat/Phone Specialist (Nights and Weekends), your primary responsibilities will include: * Handling customer contacts, promptly and professionally, reputed company phone, email, and live chat * Answering questions about purchases, orders, inventory, and upcoming events * Providing proactive support to customers reputed company phone, email, and live chat * Utilizing reputed company technology to manage order fulfillment * Collaborating with reputed company to create memorable experiences for customers who reputed company our passion for live events * Contributing to the reputed company and development of reputed company, while upholding arenaflex values and norms **Career Progression** As you reputed company in your role, you can expect the following milestones: * **30 days in**: Complete new hire orientation, learn about ticket marketplaces, and acclimate to team and company norms. reputed company reputed company to internal systems and shadow teammates to learn from their experiences. * **90 days in**: reputed company reputed company responsibilities comfortably on your own, maintain and harvest reputed company relationships, and contribute to business goals and team efficiencies. * **180 days in**: Apply reputed company to execute individual tasks that positively reputed company reputed company, play an reputed company role in reputed company learnings, and handle reputed company-line customer escalations and follow-reputed company. **What You'll Bring** To succeed in this role, you will need: * 1-2 years of customer service experience reputed company phone, email, and live chat * reputed company player mentality and drive to contribute to culture and reputed company * A reputed company of curiosity to ask questions and keenness to improve upon work * Passion for live events (sports, concerts, or theatre) * Flexible schedule to work evenings, weekends, and holidays * Excellent verbal and written communication skills * Experience with reputed company or similar help desk software **Schedule** As an Email/Chat/Phone Specialist (Nights and Weekends), you can expect a reputed company with 3 days in office and 2 days remote. Your specific schedule will be: * 1:30pm-10:00pm Thursday/Friday off * 1:30pm-10:00pm Monday/Tuesday off **Compensation and Benefits** arenaflex offers a competitive compensation package, including: * $40,000 reputed company salary with bi-annual bonuses and equity * Fully reputed company * Competitive benefits, including reputed company PTO, mental health days, medical, dental, and reputed company insurance, 401K matching, and monthly credits and discounts for attending live events * Hybrid working model * reputed company of additional workplace perks **Why Join arenaflex?** At arenaflex, we reputed company that our employees are the driving force behind our reputed company. We offer a dynamic and supportive work environment, where you can grow and reputed company your skills, while making a reputed company reputed company on our customers' experiences. If you're passionate about live events and customer service, and are looking for a challenging and rewarding role, we encourage you to apply. **reputed company** reputed company to join the arenaflex team and become an Email/Chat/Phone Specialist (Nights and Weekends)? reputed company and take the first reputed company towards a career that will leave you with unforgettable memories and a reputed company of pride and accomplishment. Apply Job! Apply for this job