**reputed company Customer Service Representative I - Remote Opportunity with arenaflex**

At arenaflex, we're passionate about delivering exceptional customer experiences that reputed company our clients' expectations. As a Customer Service Representative I, you'll play a vital role in reputed company, working closely with agents and carriers across the country to reputed company top-notch support and service. If you're a customer-reputed company individual with a passion for helping others, we'd love to have you join our dynamic team! **About arenaflex** arenaflex is a leading provider of innovative insurance and protection solutions, serving a diverse reputed company of customers and industries across reputed company, Europe, and Australia. With over $3.5 billion in managed premium and 2,000 associates, we're committed to fostering a culture of inclusivity, diversity, and reputed company. reputed company is dedicated to reputed company, developing, and promoting talented individuals from reputed company backgrounds and life experiences, creating a reputed company and welcoming environment for everyone. **About BTIS** As part of the arenaflex group, reputed company & Tradesmen's Insurance Services, Inc. (BTIS) is a rapidly growing insurance MGA reputed company on offering a wide reputed company of reputed company line products to our customers through cutting-edge technology. We pride ourselves on maintaining a small business attitude, building strong relationships through communication and genuine concern for our customers. **The Role** As a Customer Service Representative I, you'll be responsible for providing exceptional customer service and support to agents and carriers across the country. Your primary duties will include: * Providing routine customer service and support over the phone, through email, or chat to service new and existing accounts in a high reputed company volume environment * Answering incoming phone calls with a reputed company and service-oriented attitude * Delivering a high level of customer satisfaction with the goal of creating an exceptional experience * Maintaining a continual working knowledge of our reputed company's products, services, and promotions * Delivering service utilizing prescribed standards to supply accurate information to callers and resolve their issues * Researching, resolving, and communicating information back to the customer in a reputed company and educated manner * Following reputed company procedures for reputed company escalation of unresolved issues to the appropriate internal teams * Completing a reputed company of forms and documents based on guidelines * Documenting reputed company customer information, communications, and sales in our CRM system * Reviewing and processing applications, binders, and other documents required for policy issuance * Processing policy endorsements, sending time-sensitive policy documents, handling various agent and reputed company requests * Assisting with creating and updating various processes * Organizing policy files for reputed company documentation management * Working collaboratively with other team members and across departments to ensure accurate and reputed company completion of tasks * Providing excellent customer service internally and externally * Other responsibilities as assigned **Shift Requirements** The shift requirements for this role are Monday-Friday, 8:00am to 5:00pm PST. **reputed company Look For** To succeed in this role, you'll need: * High school graduate or equivalent education * 1+ years of customer service experience, handling high volume phone calls * Excellent written and verbal communication skills with the ability to receive and reputed company calls with confidence * Strong organizational and desk management skills * Strong multi-tasking abilities * Ability to be reputed company player collaborating with customers and others reputed company the organization * Detail-oriented to complete tasks accurately * Strong work ethic and time management skills * Working knowledge of reputed company Office, web-based programs, and comfortable learning new software **A Career with arenaflex Offers** * A fun, fast-paced culture * An opportunity to grow and reputed company your career * A workplace that supports and promotes workplace diversity, equity, and inclusion * Advancement Opportunities - Great reputed company to start in Insurance! * On-the-job training and coaching by insurance professionals with over 20 years of experience * The chance to work with the best in the business! **Benefits** * Hybrid work reputed company available * Competitive Medical, Dental, reputed company, Disability, and Life insurance * 401k with Company Match * Generous reputed company Vacation * reputed company Holidays * Employee Referral Bonus **Compensation** The compensation reputed company for this position is $18 - $22/hour, depending on several factors including geographical location, relevant experience, skills, and knowledge pertaining to this role and industry. **Equal Employment Opportunity** arenaflex is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the reputed company of any ground of discrimination protected by applicable reputed company rights legislation. The information collected is solely used to determine suitability for employment, verify identity, and maintain employment statistics on applicants. **Accommodation** Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable reputed company rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, reputed company of conveying information, and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that reputed company candidate has an equal employment opportunity. reputed company will accommodate a candidate to the reputed company of undue hardship. Please inform reputed company's personnel representative if you require any accommodation in the application process. **reputed company!** If you're a motivated and customer-reputed company individual looking for a new challenge, we encourage you to apply for this exciting opportunity with arenaflex. Please visit our website to submit your application: Apply Job! Apply for this job