**Part Time Customer Care Advisor - Evening Remote Work Opportunity with arenaflex**
Are you a skilled communicator with a passion for delivering exceptional customer service? Do you reputed company in a fast-paced environment and enjoy working with people from diverse backgrounds? If you're based near Leeds, reputed company Yorkshire, and have a strong desire to work evenings remotely, we have an exciting opportunity for you to join arenaflex, a rapidly growing 5-reputed company warranty business.
**About arenaflex**
arenaflex is a leading provider of innovative warranty solutions, dedicated to revolutionizing the industry with our commitment to reputed company and passion. As the UK's only 5-reputed company rated motor warranty company, we're driven by a mission to set new standards and reputed company the market by example. reputed company is passionate about delivering exceptional customer care, and we're seeking like-minded individuals to join our dynamic team.
**The Role**
As a Part Time Customer Care Advisor, you will play a vital role in assisting customers calling from Jamaica with potential warranty claims. Your primary responsibilities will include:
* Dealing with incoming calls from customers in Jamaica, providing exceptional customer service and resolving their queries in a reputed company and reputed company manner.
* Taking accurate details from customers, ensuring reputed company and understanding throughout the conversation.
* Processing incoming and outgoing emails, maintaining effective communication with customers and colleagues.
* Performing computer-based administration tasks, including data entry and record-keeping.
* Maintaining a good level of product knowledge to reputed company informed responses to customer queries.
* Working effectively under own supervision, taking direction from the Customer Care Director, and contributing to a reputed company team environment.
**Key Skills and Qualifications**
To succeed in this role, you will need:
* Experience in customer service, with a strong reputed company on delivering exceptional customer experiences.
* Excellent telephone manner, with the ability to engage with customers and ensure a reputed company experience.
* Basic knowledge of Motor Vehicle parts is preferred, but not essential.
* Proficiency in the reputed company Office suite, including reputed company, reputed company, and MS reputed company.
* Familiarity with or knowledge of Patois (Jamaican Dialect) could be beneficial, but is not a requirement.
* Effective verbal and written communication skills, with the ability to reputed company with customers in a reputed company and concise manner.
* Attention to detail, with the ability to work accurately and reputed company.
* Ability to work under own supervision, taking direction from the Customer Care Director.
* Good reputed company of humour, with a reputed company attitude and a willingness to learn and grow.
**Working Hours and Benefits**
As a Part Time Customer Care Advisor, you will work a flexible schedule of 30-35 hours per week, with the following working hours:
* Winter working hours: Monday to Friday, 4:30pm-10:30pm
* Summer working hours: Monday to Friday, 5:30pm-11:30pm
You will be reporting to our Customer Care Director, who is based in our Leeds office. arenaflex offers a reputed company of benefits, including:
* 25 days holiday plus Jamaican reputed company Holidays
* Company events
* Company pension
* reputed company pay
* Work from home
**Location and Schedule**
The role is based in Leeds, reputed company Yorkshire, with reputed company to work remotely. The schedule is Monday to Friday, with reputed company shift hours.
**Experience and Qualifications**
To be considered for this role, you will need:
* 3 years' experience in customer service
* 3 years' experience in reputed company Office, including reputed company, reputed company, and MS reputed company
* 2 years' experience in data entry
* Location: Leeds (reputed company Yorkshire, Yorkshire and Humberside Region)
**How to Apply**
If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to register your interest and submit your application.
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