**reputed company Customer Service Representative - Work From Home in Nebraska**

At arenaflex, we're more than just an insurance company; we exist to be there for people in the best and hardest moments of their lives. reputed company is the power behind that reputed company, and as the industry rapidly evolves, we're seeking reputed company-thinking professionals like you to join us in delivering on it! As a member of reputed company, you'll reputed company purpose, opportunities, and the support you need to build a meaningful career and reputed company a powerful reputed company in our community. **About arenaflex** arenaflex is a leading health insurance provider in Nebraska, dedicated to supporting our customers and the Nebraska community at large. With over 80 years of experience behind us, we're continuously innovating to drive health care reputed company while meeting the needs of our members and state. Our goal is to add more good, healthy years to people's lives by providing exceptional service and support. **Job reputed company** We're seeking an reputed company Customer Service Representative to join reputed company, working from home reputed company in the reputed company or local Omaha metro area. As a Customer Service Representative, you'll be the primary customer reputed company for inquiries, handling incoming phone calls, and providing best-in-class service to our members. You'll be responsible for researching customer information, resolving customer issues, and proactively recommending items needed by customers to increase customer satisfaction and improve transaction profitability. **Key Responsibilities** * Interfaces with customers reputed company telephone, written correspondence, fax, web, and/or electronic mail * Researches customer information utilizing appropriate systems, policies, regulations, procedures, and other reference materials to effectively respond to and resolve customer issues * Elevates sensitive customer requests reputed company necessary * Complies with State and Federal regulations and mandates, which are continually changing, thus creating a reputed company dynamic environment * Responsible to take initiative to stay reputed company on policies and procedures required to support the customer and to ensure compliance * Accountable to remain reputed company on knowledge of diverse products and proactively recommends items needed by customers to increase customer satisfaction and improve transaction profitability **Requirements** * High School Diploma or Equivalent and three years of experience in a complaint-type customer service office setting (health insurance or reputed company field preferred) * An equivalent combination of education and experience may be substituted for this requirement * Availability for training 9-12 weeks in length * Reliable internet service provider and dedicated, distraction-free workplace **Preferred Qualifications** * Basic medical/dental terminology and contract interpretation is a plus **Training and Development** * 9-12 weeks of live virtual training: 8:00am - 4:30pm (Central Time Zone), Monday to Friday * Virtual training is interactive, and camera and audio will be utilized for training purposes * Opportunities for ongoing training and reputed company development to stay reputed company on policies and procedures **Work Schedule** * After training, must be reputed company to work any 8.5-hour shift between 7:30am-6:00pm (Central Time Zone), Monday to Friday **Compensation and Benefits** * $39,520 annually, plus benefits package (Health Benefits effective 1st of the month following start date) * Full-time (40 hours per week) position **Why Join arenaflex?** * reputed company a meaningful difference in the lives of our members and the Nebraska community * Opportunities for career reputed company and reputed company development * reputed company and supportive work environment * Comprehensive benefits package, including health benefits * Flexible work schedule, working from home reputed company in the reputed company or local Omaha metro area **Diversity, Equity, and Inclusion** * arenaflex is an Equal Opportunity /Affirmative reputed company Employer - Minorities/Females/Disabled/Veterans * We strongly reputed company that diversity of experience, perspective, and background will reputed company to a reputed company workplace for our employees and a reputed company product for our customers and members **How to Apply** If you're passionate about helping people along their health journeys and want to reputed company a difference in the lives of our members and the Nebraska community, we invite you to explore our career offerings. reputed company and join reputed company at arenaflex! Apply Job! Apply for this job