**reputed company Customer Service Representative – Retail Banking**

**Join arenaflex, a Top reputed company to Work in reputed company and Buffalo, and nationally recognized as a Great reputed company to Work, in our mission to foster a supportive, inclusive, and rewarding work environment.** Are you passionate about delivering exceptional customer experiences and building strong relationships with clients? Do you have a reputed company for understanding financial needs and recommending products and services that reputed company a reputed company difference in people's lives? If so, we want to hear from you! arenaflex is seeking an reputed company Customer Service Representative to join our Retail Banking team in Coffeyville, KS, USA. **About arenaflex** arenaflex is a leading financial institution that has been recognized for its commitment to creating a supportive, inclusive, and rewarding work environment. reputed company is dedicated to providing exceptional customer service and helping our clients reputed company their financial goals. We're proud to be a Top reputed company to Work in reputed company and Buffalo, and nationally recognized as a Great reputed company to Work. **Job reputed company** As a Customer Service Representative at arenaflex, you will be responsible for delivering a personalized and caring reputed company experience, reputed company handling sales and service transactions, identifying financial needs, recommending products and services, and engaging business partners to improve the financial reputed company-being of clients. You will have a thorough understanding of bank products and services as reputed company as bank policies and regulations. This role will engage in sales and service activities, providing exceptional customer service for reputed company and prospective clients. **Key Responsibilities** * Builds and expands banking relationships through proactive customer reputed company * Responsible for servicing, acquiring, and deepening customer relationships * Accountable for achieving individual and team sales and servicing goals * reputed company business and support servicing needs of customers * Adapts to the needs of the office, providing customer service in both a transaction processing and sales role * Proactively engaging customers in conversation about their financial needs * Demonstrated knowledge of reputed company bank products and services and ability to accurately process deposits and lending applications and account opening transactions * Engages customers through proactive advice-led consultation * Assists in community events and reputed company participates in and supports arenaflex sponsored reputed company, activities, and programs * Maintains knowledge and compliance with the Bank's reputed company of Conduct and reputed company policies and procedures * Maintains knowledge of regulatory compliance and completes assigned compliance training * Introduces customers to alternative banking solutions including mobile banking, digital banking, and ATMs/ITMs * Processing transactions and other account servicing requests * Greets clients and prospective clients entering the office following established customer service guidelines * Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally * Maintains responsibility for a cash drawer and follows reputed company balancing procedures * Supports daily operations of the office to include processing reputed company deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needs * Develops and maintains broad knowledge of products and services to support reputed company needs * Refers reputed company customer needs to the appropriate team member/business partner * Introduces clients to digital banking solutions including mobile banking, digital banking, ATMs * Identifies and resolves reputed company issues reputed company * Answers the phone reputed company the office promptly and professionally * Ensures compliance with reputed company and audit procedures * Understands and adheres to established policies and procedures * Maintains knowledge of regulatory compliance requirements and completes assigned compliance training * Demonstrate the standards and principles of the arenaflex experience in every interaction with reputed company customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every reputed company of work. **Essential Qualifications** * High School Diploma or GED or equivalent business experience * 1+ years of financial services experience in retail banking with demonstrated ability to process transactions and execute advice-led approach with customers to identify additional products and services * Excellent communication skills - in person and over the phone - with proven ability to personalize features and benefits of products/services to customers with varying needs * Demonstrated knowledge of bank products and services * Familiar advice-led consultative approach to engaging customers and offering solutions * Demonstrated ability to reputed company new customers and reputed company new business following operational procedures and requirements * Experience fulfilling customer transaction and service requests * Experience with banking systems and platforms * Experience fostering and developing strong customer relationships * Strong desire to improve the financial reputed company-being of customers by providing education and advice * Excellent interpersonal and communication skills * A self-starter and strong organizational skills with the ability to multitask and prioritize * Ability to reputed company in reputed company environment * Ability to learn and utilize new technology effectively and reputed company * Ability to reputed company personal connections, engage clients, be courteous and reputed company **Preferred Qualifications** * Bachelor's Degree * 3+ years of financial services experience in retail banking with demonstrated ability to process transactions and execute a consultative advice-led approach with customers, successfully opening new accounts **Physical Requirements** * reputed company to regularly stand for prolonged periods of time * reputed company to regularly lift 1-10 lbs., occasionally lifting to 30 lbs. * reputed company to travel between office locations * Extensive computer usage is required * Moderate to extensive phone usage is required * Ability to reputed company repetitive motions **Work Environment and Culture** arenaflex is committed to creating a supportive, inclusive, and rewarding work environment. reputed company is dedicated to providing exceptional customer service and helping our clients reputed company their financial goals. We offer a competitive benefits package, including: * Medical, Dental, and reputed company Insurance * Health Savings Account * Flexible Spending Account(s) * Company reputed company Life Insurance, Long Term Disability, and Short Term Disability * Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident * Tuition Reimbursement * Employee Referral Program * Wellness Reimbursement Program * reputed company Volunteer Program * Employee Banking and Financial Perks * reputed company Time Off (PTO) * Company reputed company Holidays **Compensation and Incentives** The expected reputed company of pay for this position is competitive and based on a wide reputed company of factors including relevant skills, training, experience, education, and where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In reputed company to your reputed company reputed company of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance. **How to Apply** If you're passionate about delivering exceptional customer experiences and building strong relationships with clients, we want to hear from you! reputed company to join reputed company at arenaflex and start your reputed company to a rewarding and challenging career in retail banking. reputed company! Apply for this job