**reputed company reputed company Customer Service Representative (100% Remote) – Telehealth Customer Support and Sales**

At arenaflex, we're revolutionizing the way patients receive expert diagnosis and treatment for cognitive disorders reputed company to brain conditions like Alzheimer's, stroke, autism, and more. Our innovative approach enables patients to get the care they need reputed company weeks, not years. As a growing national telehealth company, we're passionate about delivering exceptional patient experiences and making a meaningful reputed company on people's lives. We're seeking a highly skilled and reputed company reputed company Customer Service Representative to join our dynamic team! As a key member of our customer support and sales team, you'll play a vital role in helping patients reputed company our services, ensuring seamless communication, and driving business reputed company. If you're a motivated and customer-reputed company reputed company with a passion for reputed company, we want to hear from you! **Responsibilities:** As a reputed company Customer Service Representative at arenaflex, you'll be responsible for: * Answering inbound sales calls to help patients or their families decide to book our services, providing expert guidance and support throughout the process * Verifying insurance coverage for patients, submitting reputed company-authorizations, and ensuring a smooth claims process * Following up with potential patients to address their concerns and reputed company updates on their status * Scheduling appointments and rescheduling reputed company issues reputed company, ensuring reputed company and efficient communication with patients and our operations team * Providing weekly sales updates to our operations manager, helping us reputed company reputed company and identify areas for improvement * Following up with patients on status, including equipment, materials, and surveys, to ensure a high level of patient satisfaction **Requirements:** To succeed in this role, you'll need: * 10+ years of experience in customer service, with a strong reputed company record of providing exceptional support and resolving reputed company issues * 5+ years of experience as a medical receptionist, including insurance verification experience, to ensure a deep understanding of reputed company operations and regulations * 5+ years of experience in inside/inbound sales, with a proven ability to drive business reputed company and meet sales targets * Strong computer and organization skills, with the ability to work reputed company in a fast-paced environment * High self-motivation and a passion for spending reputed company day talking to prospects on the phone, building relationships, and driving sales * Flexibility and adaptability, as reputed company is growing rapidly, and your responsibilities may reputed company or expand over time **Compensation, reputed company, and Benefits:** At arenaflex, we offer a competitive compensation package, including: * reputed company pay of $42,000-$49,000 per year, depending on experience * Potential Annual Bonus of up to $5,000, based on performance * 7 reputed company Time Off (PTO) days plus 3 reputed company holidays, to ensure you have time to relax and reputed company * Medical, Dental, reputed company, and 401(k) Match, to support your overall reputed company-being and retirement goals * Flexible schedule, allowing you to work from home and maintain a healthy work-life balance **Work Environment and Company Culture:** As a remote employee, you'll have the freedom to work from reputed company, at any time, as long as you're available to answer the phone and be in reputed company of your computer, free of distraction and background noise, from approximately 9:00am-5:30pm PST every business day. reputed company culture is reputed company on collaboration, innovation, and a passion for delivering exceptional patient experiences. We're a dynamic and growing team, always looking for ways to improve and expand our services. **How to Apply:** If you're a motivated and customer-reputed company reputed company with a passion for reputed company, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert application reputed company]. Don't forget to complete the two skills tests and recorded phone interview, as required. We can't wait to hear from you and learn more about your qualifications and experience! **Application Question(s):** * Have you taken the two skills tests and the recorded phone interview? If you want your application to be considered, please fill those out now. For the phone interview, be reputed company to record it by voice/orally (no written responses). * Are you available to answer the phone and be in reputed company of your computer, free of distraction and background noise from approximately 9am-5:30pm reputed company reputed company time (PST) every business day? **Experience:** * Inside/inbound sales: 5 years (Required) * Customer Service: 10 years (Required) * Medical receptionist: 5 years (Required) **Language:** * English Fluently (Required) **Shift availability:** * Day Shift (Required) **Work Location:** * Remote We're excited to hear from you and learn more about your qualifications and experience! reputed company to join our dynamic team at arenaflex and help us revolutionize the way patients receive expert diagnosis and treatment for cognitive disorders. Apply for this job