**Job Title: Data Entry Specialist – Claims Processing and Record Management**

**Job Summary:** At arenaflex, we are dedicated to improving oral health through innovative benefit plans, community support, and advocacy. As a leading dental plan administrator, we strive to build healthy, vibrant communities for all. Our mission is amplified by investing in initiatives that address the interconnectedness of oral health, public health, education, and economic development. We are proud to be part of the arenaflex family, a company that celebrates diversity, encourages innovation, and empowers employees to take charge of their careers. **Position Description:** We are seeking a highly skilled and detail-oriented Data Entry Specialist to join our team in Farmington Hills, MI. As a Data Entry Specialist, you will play a critical role in processing claims and updating file information, ensuring accuracy and efficiency in our claims processing system. Your expertise will help us maintain the highest level of customer satisfaction and support our mission to improve oral health. **Key Responsibilities:** * Enter claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc. * Retrieve and reconcile information in files when claims are rejected by the system * Determine whether inaccurate data should be updated, routed, or adjudicated * Correct and update claim information entered through the optical scanning or data entry process * Maintain related departmental records and files * Operate office equipment, including a personal computer, copier, fax machine, etc. **Minimum Requirements:** * Possess a high school diploma or equivalent * One year of work experience in an office environment * Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour) * Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement) **Essential Qualifications:** * Strong attention to detail and accuracy in data entry * Excellent communication and customer service skills * Ability to work in a fast-paced environment and meet deadlines * Proficiency in Microsoft Office and data entry software * Strong analytical and problem-solving skills **Preferred Qualifications:** * Experience in a healthcare or insurance environment * Knowledge of dental claims processing and record management * Certification in data entry or a related field * Bilingual or multilingual skills **Skills and Competencies:** * Strong organizational and time management skills * Ability to work independently and as part of a team * Excellent problem-solving and analytical skills * Strong communication and interpersonal skills * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits:** At arenaflex, we believe in investing in our employees' growth and development. As a Data Entry Specialist, you will have opportunities to: * Develop your skills in data entry, claims processing, and record management * Participate in training and development programs to enhance your knowledge and expertise * Collaborate with cross-functional teams to improve processes and procedures * Take on additional responsibilities and contribute to the growth and success of the company **Work Environment and Company Culture:** Our office in Farmington Hills, MI is a dynamic and supportive environment that fosters collaboration, innovation, and growth. As a Data Entry Specialist, you will be part of a team that is dedicated to improving oral health and making a positive impact in our communities. We offer a comprehensive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance. **Compensation, Perks, and Benefits:** * Competitive salary and benefits package * Comprehensive health insurance, including medical, dental, and vision coverage * Short- and long-term disability insurance * Life insurance * 401(k) savings plans * Flex spending accounts * Tuition reimbursement or educational assistance * Paid volunteer time * Access to an on-staff health coach and personal trainer * Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center **Equal Employment Opportunity:** arenaflex is an Equal Opportunity Employer. We celebrate diversity, encourage innovation, and empower employees to take charge of their careers. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. **How to Apply:** If you are a motivated and detail-oriented individual who is passionate about improving oral health, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. Apply for this job