**Experienced Data Entry Clerk (Remote) – Join arenaflex in Revolutionizing Debt Solutions**
At arenaflex, we're on a mission to empower individuals and businesses to overcome debt and achieve financial freedom. With over 40 years of experience and a team of 230 dedicated professionals, we've helped over 150,000+ Canadians regain control of their finances. As we embark on our next stage of innovation and growth, we're seeking a highly skilled and motivated Data Entry Clerk to join our team. This role offers the flexibility to work remotely and provides an exciting opportunity to be part of a dynamic and customer-centric organization.
**About arenaflex**
arenaflex is a leading debt solution provider in Canada, committed to delivering exceptional service and support to our clients. Our team is passionate about helping individuals and businesses overcome financial challenges and achieve their goals. With a strong focus on innovation, we're constantly seeking new ways to improve our services and better serve our clients.
**Position Summary**
We're looking for a detail-oriented and self-motivated Data Entry Clerk to join our team. As a key member of our administration team, you'll play a critical role in maintaining accurate and up-to-date information in our databases. Your exceptional organizational skills, technical expertise, and customer-centric approach will enable you to provide top-notch support to our team and clients.
**Responsibilities**
As a Data Entry Clerk at arenaflex, your key responsibilities will include:
* Preparing documentation for filing and associated correspondence
* Obtaining all necessary supporting information and documentation to ensure efficient administration of files
* Responding to ongoing queries and requests from creditors and debtors in a timely manner
* Liaising with the administration team to obtain information, documentation, and resolve complex issues
* Using Microsoft Dynamics CRM to extract file details and information
* Preparing and reviewing files for completeness and following up on outstanding documents
* Liaising with internal clients for clarification and issue resolution
* Organizing file documents in accordance with our naming protocols
* Calculating income and surplus income obligations
* Understanding relevant legal requirements of multiple provincial jurisdictions
* Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value
* Creating all documents required for signature
* Reviewing sign-up documents for accuracy and policy compliance, as well as filing documents with the Official Receiver
* Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
* Maintaining client confidence and protecting operations by keeping information confidential
* Liaising with external clients for clarification or outstanding documents
* Electronic filing of statutory documents
* Preparing documents for DocuSign
* Reviewing amended proposals
* Other tasks may be assigned as necessary
**Qualifications**
To be successful in this role, you'll need:
* Experience performing data entry with a proven high level of accuracy
* Extremely detailed-oriented with exceptional organizational and prioritization skills
* Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly
* Experience with Microsoft Dynamics CRM would be an asset
* Ability to work independently and efficiently
* Strong written and verbal communication skills to convey information to others
* Good interpersonal skills to speak and deal effectively with other staff members
**Compensation, Benefits, and Perks**
As a valued member of our team, you'll enjoy:
* Flexible work arrangements
* Vacation and wellness days
* Extended health and dental coverage as well as a virtual doctor plan
* Employee Assistance Program and mental health resources
* Company matching retirement savings plan
* Financial support for professional development
* Annual company events
* Exclusive access to perks and discounts
**Our Culture at arenaflex**
At arenaflex, we're committed to creating an inclusive, diverse, and equitable workplace that our staff experience every day. Our culture is built on a foundation of respect, empathy, and open communication. We're proud to have a dedicated culture committee who organize events and recognize the contributions of our staff. We're also committed to supporting our community through various initiatives and partnerships.
**Why Join arenaflex?**
* Be part of a dynamic and customer-centric organization
* Enjoy flexible work arrangements and a work-life balance
* Develop your skills and expertise in a supportive and collaborative environment
* Contribute to the success of a leading debt solution provider in Canada
* Enjoy a comprehensive benefits package and perks
* Be part of a diverse and inclusive workplace that values your unique perspective and contributions
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to careers@arenaflex.com. We thank all candidates for submitting their application, however, only those selected for an interview will be contacted.
**Accommodations**
arenaflex is committed to providing an inclusive and accessible recruitment process. If you require any accommodations throughout the recruitment process, please contact us at careers@arenaflex.com. We're happy to provide alternate interview formats, accessible materials, or any other accommodations to ensure your participation in the process.
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