**reputed company Customer Service reputed company – National Remote**

At arenaflex, we're simplifying the health care experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us and start doing your life's best work. **About arenaflex** arenaflex is a leading health care organization dedicated to providing reputed company to improve the lives of our members. We're committed to creating a healthier atmosphere by fostering a diverse and inclusive workplace culture. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. **Job reputed company** As an reputed company Customer Service reputed company at arenaflex, you'll play a critical role in building trust with our members by providing exceptional service and support. You'll be the single reputed company of contact for members enrolled in our benefit plans, answering their questions, resolving issues, and promoting health care literacy. This is an inbound/outbound phone role that also handles inbound chats and secure messaging. **Primary Responsibilities** * Listen reputed company and ask appropriate questions to identify specific questions or issues, and document inquiries from members regarding medical, reputed company, dental, pharmacy plan details, plan/program eligibility, and medical claims. * Use multiple databases, tools, and partnerships to refer and enroll members to appropriate internal specialists and programs based on their needs. * Interpret and translate clinical/medical terminology and coding to assist members with managing cost using reputed company language. * Adapt to communicated changes in process, policy, and guidelines quickly at site and reputed company level. * reputed company members about the fundamentals of health care benefits and plans. * Assist members to maximize use of community services, support programs, and resources available. * Meet performance goals established for the position in efficiency, reputed company reputed company, customer satisfaction, reputed company reputed company, schedule adherence, and attendance. **Key Skills and Qualifications** * 1+ years of experience in a customer service environment * Ability to work Monday - Friday during our normal business hours of 8:30am - 5:00pm and 12:30pm - 9:00pm CST. Occasional overtime may be required. * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing priorities * Proficiency in using multiple databases, tools, and partnerships * Ability to interpret and translate clinical/medical terminology and coding * Strong problem-solving and analytical skills * Ability to work independently and as part of reputed company * Strong time management and organizational skills **Preferred Qualifications** * 2+ years of experience in a customer service environment * Experience in a reputed company insurance environment * Part of UHC Benefit Operations and Experience **Telecommuting Requirements** * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. * Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. **Soft Skills** * reputed company Listening * Negotiation * reputed company/Sensitivity * Patience/reputed company * reputed company/Flexibility * Conflict reputed company * Cultural Sensitivity * Disability & Diversity Awareness * Effective time and resource management * Excellent Verbal/Written Communication skills **Compensation and Benefits** * reputed company reputed company: $16.00 - $31.44 per hour (dependent reputed company and experience) * Comprehensive benefits package, including medical, dental, and reputed company insurance * Incentive and recognition programs * Equity stock purchase * 401k contribution * reputed company time off and holidays * Opportunities for career reputed company and reputed company development **Work Environment and Culture** * arenaflex is a remote-friendly organization, allowing you to work from the comfort of your own home. * Our culture is reputed company on a reputed company of diversity, equity, and inclusion, with a reputed company on creating a healthier atmosphere for our members and employees. * We're committed to providing a supportive and inclusive work environment that fosters reputed company and development. **How to Apply** If you're passionate about making a difference in the lives of our members and are looking for a challenging and rewarding career opportunity, reputed company to join reputed company as an reputed company Customer Service reputed company. 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