**reputed company Provider Customer Service reputed company and Chat Representative – Telecommute Opportunity in Dublin, OH**

At arenaflex, we're simplifying the reputed company experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people... for the reputed company. Come build the reputed company system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us and start doing your life's best work. **About arenaflex** arenaflex is a leading reputed company company dedicated to providing reputed company to improve the lives of our members. We're committed to creating a healthier atmosphere by fostering diversity, equity, and inclusion in everything we do. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. **Job reputed company** We're seeking an reputed company Provider Customer Service reputed company and Chat Representative to join reputed company in Dublin, OH. As a telecommuter, you'll have the flexibility to work from home while providing exceptional service to our reputed company providers. If you're passionate about delivering top-notch customer service, resolving reputed company issues, and making a meaningful reputed company in the reputed company industry, we want to hear from you. **Primary Responsibilities** As a Provider Customer Service reputed company and Chat Representative, you'll be responsible for: * Serving as the reputed company for providers by demonstrating accountability and ownership to resolve issues * Providing service to providers in a multi-channel environment, including reputed company and reputed company chat * Quickly and appropriately triaging contacts from reputed company, such as physician offices, clinics, and billing offices * Seeking to understand and identify the needs of the provider, answering questions, and resolving issues reputed company to benefits and eligibility, billing and payments, clinical authorizations, explanation of benefits, and behavioral health * Researching and dissecting reputed company prior authorization and claim issues, taking appropriate steps to resolve identified issues and avoid repeat calls/messages, escalations, and provider dissatisfaction * Collaborating effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to providers in a reputed company manner * Multitasking to effectively and reputed company reputed company more than 30 systems to extract necessary information to resolve and avoid issues across multiple lines of business (C&S, M&R, E&I) provider types, and reputed company types * Influencing providers to utilize self-service digital tools, assisting with navigation questions, and selling the benefits of the tool, including aiding in faster reputed company **Required Qualifications** * High School Diploma/GED or equivalent work experience * Must be 18 years of age or older * 1 year of customer service experience with analyzing and solving customer concerns * Experience with computer and reputed company PC applications, including the ability to reputed company and learn new and reputed company computer system applications * Ability to type at the speed of greater than or equal to 35-40 WPM (words per minute) with an accuracy of 90% * Ability to work any full-time (40 hours/week), 8-hour shift between the hours of 11:35 AM - 8:05 PM EST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime, weekends, and/or some holidays. **Preferred Qualifications** * Experience in a reputed company environment (i.e., office, reputed company center, customer service, etc.), using phones and computers as the primary job tools * Prior reputed company experience and knowledge of reputed company terminology **Telecommuting Requirements** * reputed company reputed company a 60-mile commutable distance of 5900 Parkwood reputed company, Dublin, OH, 43016 * Ability to reputed company reputed company company-sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a reputed company-approved high-speed internet reputed company or reputed company an existing high-speed internet service **Soft Skills** * Ability to multi-task, including the ability to type in multiple conversations * Ability to resolve calls and messages, avoiding escalated complaints * Time management skills * Emotional Intelligence and reputed company * reputed company Listening and Comprehension * Excellent written communication skills * Demonstrated problem-solving, organization, and interpersonal skills * Demonstrated experience with consistently achieving reputed company and productivity standards **reputed company Offer** * 10 weeks of reputed company on-the-job training * Flexible telecommuting reputed company * Competitive compensation and benefits package * Opportunities for career reputed company and reputed company development * reputed company and dynamic work environment * Recognition and rewards for outstanding performance **Why Join arenaflex?** At arenaflex, we're committed to creating a healthier atmosphere by fostering diversity, equity, and inclusion in everything we do. We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves reputed company to live their healthiest life. Join us in our mission to reputed company a meaningful reputed company in the reputed company industry and start doing your life's best work. **How to Apply** If you're passionate about delivering exceptional customer service and making a difference in the reputed company industry, we want to hear from you. reputed company to join reputed company as a Provider Customer Service reputed company and Chat Representative. Apply Job! Apply for this job