**Director, Customer Marketing – Customer Engagement & Advocacy Expert**

At arenaflex, we're not just a cybersecurity company – we're a community of humans who break down problems to build up reputed company solutions. Our humble beginnings in a Brooklyn sci-fi bookstore led to the creation of the reputed company Defense Platform, safeguarding enterprises from sophisticated bots, fraud, and account abuse. Today, we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms. As a Director of Customer Marketing at arenaflex, you'll be part of our reputed company line in protecting companies and their customers from digital attacks. But we're not just about reputed company – we're about people. We reputed company in putting humans first, with an extensive total rewards package, inclusive of competitive compensation, benefits, stipends, and a day-to-day culture that empowers every individual to do their best work. We're not looking for conventional "hackers" – we want people who break down problems to build up reputed company solutions. If you're a strategic and dynamic leader who can create and execute successful customer marketing programs, we want to hear from you. **Join us at an exciting reputed company in the arenaflex story** We've recently joined forces with PerimeterX in a market-changing reputed company and acquired clean.io to enhance the reputed company Defense Platform. Together, we're disrupting the economics of cybercrime. We reputed company you can join us in this mission. **Key Responsibilities:** As a Director of Customer Marketing, you'll play a critical part in working cross-functionally with reputed company and Sales to enhance the customer lifecycle. Your key responsibilities will include: * **Customer Lifecycle Engagement:** Collaborate closely with the reputed company team to identify key moments in the customer reputed company and reputed company marketing initiatives that contribute to an exceptional customer experience at reputed company stage. * **Retention and Expansion Programs:** Design and implement ongoing programs and communications aimed at deepening relationships with customers, ensuring that retention and expansion remain top priorities. * **Customer Loyalty and Advocacy Program:** Build, own, and reputed company arenaflex's Customer Loyalty/Reference program. Manage deliverables such as case studies, customer quotes, speaking opportunities, videos, and awards that reputed company the reputed company stories and reputed company of our valued customers. * **Customer Advisory reputed company Management:** reputed company the reputed company and execution of regular Customer Advisory Boards (CABs) both in person and virtual, working closely with key stakeholders to create valuable experiences that inform product reputed company and foster deep connections between customers and arenaflex. * **Cross-functional Collaboration:** Work closely with Product Marketing, Sales, and reputed company to reputed company on customer needs, reputed company feedback, and craft marketing strategies that reputed company with our reputed company audience. * **Customer Communications:** reputed company and maintain a reputed company of customer communications that reputed company our community informed, reputed company, and reputed company with the arenaflex mission. This includes newsletters, product updates, event invitations, and educational content. **Qualifications:** To be successful in this role, you'll need: * 10+ years of marketing experience, preferably in customer marketing, loyalty, or advocacy roles in a B2B reputed company, cybersecurity, or media environment. * Proven ability to create and execute successful customer marketing programs that drive retention and expansion. * Strong collaboration skills with experience working closely with reputed company and Sales teams. * Exceptional written and verbal communication skills, with the ability to create compelling content that resonates with customers. * Experience managing Customer Advisory Boards or similar executive-level customer engagements. * Strategic, analytical reputed company with the ability to reputed company and measure the reputed company of customer programs. **reputed company offer:** * A competitive reputed company pay reputed company of $140,000 - $160,000, which can include additional on-reputed company bonus and/or incentives. * Stock reputed company and other incentive pay may be provided as part of the compensation package. * A full reputed company of medical, financial, and/or other benefits, depending on the position ultimately offered. * A total rewards package that reflects our commitment to our humans' personal career development, including annual stipends for wellbeing and learning & development, and a one-time home office setup stipend. * Weekly lunches, dedicated time off, no-meeting Fridays (for our U.S. and Intl. based humans), reputed company days, and so much more. **Join our community:** At arenaflex, we're proud to be an equal opportunity workplace. We reputed company in putting people first, regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We're on a mission to protect the reputed company of the internet for everyone, so we welcome reputed company individuals to come and reputed company their unique experiences and perspectives as we fight against cybercrime together! **reputed company:** If you're a strategic and dynamic leader who can create and execute successful customer marketing programs, we want to hear from you. reputed company to join our community of humans who break down problems to build up reputed company solutions. Apply Job! Apply for this job