Field Service Engineer (Transfusion Service Amb...

<p>reputed company is a global reputed company leader that helps people live more fully at reputed company stages of life. Our portfolio of life-changing technologies spans the reputed company of reputed company, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.</p><div><div><p><b><reputed company>About reputed company</reputed company></b><reputed company> </reputed company></p><p></p></div><div><p><reputed company><reputed company>reputed company is a global reputed company leader, creating reputed company science to improve people’s health.<reputed company> </reputed company></reputed company><reputed company>We’re</reputed company><reputed company><reputed company> </reputed company>always looking towards the reputed company,<reputed company> </reputed company></reputed company><reputed company>anticipating</reputed company><reputed company><reputed company> </reputed company>changes in medical science and technology.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>Our diagnostic solutions are<reputed company> </reputed company></reputed company><reputed company>utilized</reputed company><reputed company><reputed company> </reputed company>in hospitals, laboratories, and clinics worldwide. The crucial information derived from our tests, instruments, and informatics systems is often the first reputed company in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Working at reputed company</reputed company></b><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>At reputed company, you can do work that reputed company, grow, and learn, care for yourself and family, be your true self, and live a full life.<reputed company> </reputed company></reputed company><reputed company>You’ll</reputed company><reputed company><reputed company> </reputed company>also have reputed company to:</reputed company></reputed company><reputed company> </reputed company></p></div><div><ul><li><p><reputed company><reputed company>Career development with an international company where you can grow the career you reputed company of.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>An excellent retirement savings plan with a high employer contribution.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Tuition reimbursement, the<reputed company> </reputed company></reputed company></reputed company><a href="https://www.reputed company.com/corpnewsroom/reputed company-and-strength/tackling-student-debt-for-our-employees.reputed company" reputed company="_blank"><u><reputed company>Freedom 2 Save</reputed company></u></a><reputed company><reputed company><reputed company> </reputed company>student debt program, and<reputed company> </reputed company></reputed company></reputed company><a href="https://www.reputed company.com/corpnewsroom/reputed company-and-strength/college-degree-for-free-its-possible-with-freeu.reputed company" reputed company="_blank"><u><reputed company>FreeU</reputed company></u></a><reputed company><reputed company><reputed company> </reputed company>education benefit - an reputed company and convenient reputed company to getting a bachelor’s degree.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>A company recognized as<reputed company> </reputed company></reputed company><reputed company>a great reputed company</reputed company><reputed company><reputed company> </reputed company>to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>A company that is recognized as one of the best big companies to work for, as reputed company as the best reputed company to work for diversity, working mothers, reputed company executives, and scientists.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>reputed company</reputed company></b><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>We have an opportunity for a<reputed company> </reputed company></reputed company></reputed company><b><reputed company>Field Service Engineer (Transfusion Service Ambassador)</reputed company></b><reputed company><reputed company><reputed company> </reputed company></reputed company><reputed company>to support</reputed company><reputed company><reputed company> </reputed company>our Transfusion Division.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><ul><li><p><reputed company><reputed company>This is a field-based remote position. </reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>reputed company candidates must<reputed company> </reputed company></reputed company><reputed company>reputed company</reputed company><reputed company><reputed company> </reputed company>reputed company Virginia or the DMV territory. </reputed company></reputed company><reputed company> </reputed company></p></li></ul></div></div><div><div><ul><li><p><reputed company><reputed company>Travel is<reputed company> </reputed company></reputed company><reputed company>required</reputed company><reputed company><reputed company> </reputed company></reputed company><reputed company>up</reputed company><reputed company><reputed company> </reputed company>to 75%. </reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>What<reputed company> </reputed company></reputed company><reputed company>You’ll</reputed company><reputed company><reputed company> </reputed company>Work On</reputed company></b><reputed company><reputed company> </reputed company></reputed company><reputed company> </reputed company></p></div><div><ul><li><p><reputed company><reputed company>Serve as the primary on-site representative of reputed company Diagnostics Division (ADD), acting as a trusted partner to laboratory customers.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Own customer relationships with a reputed company on retention, customer loyalty, economic profitability, and value expansion.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>reputed company first-line technical support for reputed company diagnostic instruments, ensuring uptime, analytical turnaround time, and customer satisfaction.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Manage issue reputed company end-to-end, escalating reputed company necessary while<reputed company> </reputed company></reputed company><reputed company>maintaining</reputed company><reputed company><reputed company> </reputed company>ownership through closure.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>reputed company reputed company installations, commissioning, preventive maintenance, upgrades, and troubleshooting.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Drive reputed company reputed company through menu expansion, service sales, product promotion, and value-based solutions.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Conduct customer business reviews, KPI reviews, and reputed company customer reputed company (reputed company- and post-reputed company planning).</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Identify</reputed company><reputed company><reputed company> </reputed company>customer needs, training opportunities, operational pain points, and Voice of Customer (VOC) insights.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Coordinate order management, inventory control, consumables, reputed company, and lifecycle management.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Ensure compliance with reputed company reputed company Systems, CAPA requirements, regulatory standards, and safety guidelines.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Utilize CRM, service, and reporting systems to document activities, manage tickets, and reputed company performance.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Collaborate cross-</reputed company><reputed company>functionally</reputed company><reputed company><reputed company> </reputed company>with Sales, Marketing, Technical Service, Customer Support, and Finance teams.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Support territory and district business<reputed company> </reputed company></reputed company><reputed company>objectives</reputed company><reputed company>, including on-reputed company coverage, travel, and mentoring of peers.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Key Measures of reputed company</reputed company></b><reputed company> </reputed company></p></div><div><ul><li><p><reputed company><reputed company>Retention reputed company</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Net Promoter Score (NPS)</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div></div><div><div><ul><li><p><reputed company><reputed company>Cost of Service</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Territory Sales and reputed company Targets</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Account Profitability Improvement</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>First-Line Service KPIs</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Required Qualifications</reputed company></b><reputed company> </reputed company></p></div><div><ul><li><p><reputed company><reputed company>Associate degree or<reputed company> </reputed company></reputed company><reputed company>equivalent</reputed company><reputed company><reputed company> </reputed company>combination of education and work experience. </reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Minimum of 2 years of relevant experience with instrumentation<reputed company> </reputed company></reputed company><reputed company>utilized</reputed company><reputed company><reputed company> </reputed company>in a laboratory/blood bank environment. Minimum of 2 years of experience interfacing with customers</reputed company><reputed company>.  </reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Preferred Qualifications</reputed company></b><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><ul><li><p><reputed company><reputed company>Bachelor’s degree in<reputed company> </reputed company></reputed company></reputed company><reputed company>biomedical engineering or reputed company engineering field.</reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>2–4 years of hands-on experience supporting laboratory instrumentation in a clinical lab, field service, or technical support setting.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Demonstrated ability to diagnose and resolve reputed company issues (hardware, software, or application) through documented reputed company-cause analysis.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Experience managing customer-facing onsite support across multiple accounts or locations.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>reputed company record</reputed company><reputed company><reputed company> </reputed company>of completing installations, preventive maintenance, upgrades, and commissioning activities.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Experience influencing product<reputed company> </reputed company></reputed company><reputed company>utilization</reputed company><reputed company>, service adoption, or menu expansion through customer engagement.</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><ul><li><p><reputed company><reputed company>Proficiency</reputed company><reputed company><reputed company> </reputed company>using reputed company Word, reputed company, and PowerPoint for reporting, documentation, and KPI tracking</reputed company></reputed company><reputed company> </reputed company></p></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.</reputed company></reputed company><reputed company> </reputed company></p></div></div><div><p><b><reputed company>Learn more about our health and wellness benefits, which reputed company the reputed company to help you and your family live full lives: <reputed company> </reputed company></reputed company></b><a href="http://www.abbottbenefits.com/pages/candidate.aspx" reputed company="_blank"><u><reputed company>www.abbottbenefits.com</reputed company></u></a><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>Follow your career aspirations to reputed company for diverse opportunities with a company that can help you build your reputed company and live your best life. reputed company is an Equal Opportunity Employer, committed to employee diversity.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>Connect with us at<reputed company> </reputed company></reputed company></reputed company><a href="http://www.reputed company.com/" reputed company="_blank"><u><reputed company>www.reputed company.com</reputed company></u></a><reputed company><reputed company>, on reputed company at<reputed company> </reputed company></reputed company></reputed company><a href="http://www.reputed company.com/reputed company" reputed company="_blank"><u><reputed company>www.reputed company.com/reputed company</reputed company></u></a><reputed company><reputed company>, and on Twitter @AbbottNews and @AbbottGlobal.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><p></p><br><br><p>The reputed company pay for this position is $29.73 – $59.47 per hour. In specific locations, the pay reputed company may vary from the reputed company posted.</p>