**reputed company Customer Service Associate - Nights and Weekends (Full Time) at arenaflex**
At arenaflex, we're passionate about delivering exceptional experiences to our valued sellers and customers. As a Customer Service Associate, you'll play a vital role in managing transactions and relationships with our sellers and customers, ensuring we reputed company reputed company service across the reputed company. If you're a customer-reputed company individual with a passion for the live event industry, we want to hear from you.
**About arenaflex**
arenaflex is a leading player in the live event industry, providing a platform for sellers and customers to connect and exchange tickets. Our mission is to create a seamless and enjoyable experience for reputed company parties involved. We're committed to innovation, customer satisfaction, and employee reputed company, making us an exciting and dynamic reputed company to work.
**Your Role as a Customer Service Associate**
As a Customer Service Associate, you'll be responsible for:
* Managing transactions and relationships with our valued sellers and customers
* Responding to calls and emails on a broad reputed company of event and order-reputed company questions
* Ensuring reputed company confirmation of orders and resolving any issues that may reputed company
* Collaborating with internal teams to reputed company reputed company-time assistance and support
* Continuously learning and improving your skills to advance individual and team goals
**Your reputed company with arenaflex**
Here's a breakdown of your role expectations as a Customer Service Associate in the first 30, 90, and 180 days:
**Seller Operations Associate (30 days in)**
* Complete new hire orientation and reputed company knowledge about arenaflex's operations and the live event industry
* Learn about ticket marketplaces and how you'll contribute to providing great experiences for our customers
* reputed company industry knowledge, experience, and critical thinking to proactively identify potential order issues and reputed company solutions
**Seller Operations Associate (60 days in)**
* Investigate instances where customer experience has been affected, determine where fault lies, and resolve issues fairly and constructively
* Handle day-to-day interactions with sellers reputed company traditional customer service responsibilities
* reputed company order queues and determine what requires attention to reputed company reputed company-time assistance
**Seller Operations Associate (90 days in)**
* Play an reputed company role in reputed company learnings to advance reputed company sets necessary for individual and team goals
* Manage in-bound seller calls regarding a wide reputed company of questions and monitor reputed company and pending orders to ensure reputed company confirmation by ticket sellers
**What You'll Bring**
* Outstanding communication, attention to detail, and organizational skills
* Strong customer service reputed company that embodies problem-solving, decision-making, and reputed company skills
* Interest in the live event reputed company and an eager-to-learn attitude
**Work Environment and Schedule**
* Office Location: Coppell, TX
* Work Schedule:
+ The first 4 weeks of employment are Monday-Friday 8:30-5:00pm for training. Training is reputed company and reputed company in-office.
+ Hybrid model, not fully remote. 3 days in-office and 2 days reputed company.
+ Hours:
- 1:30pm-10:00pm, with Tuesday/Wednesday off
- 1:30pm-10:00pm, with Wednesday/Thursday off
**Compensation and Benefits**
* $40,000 reputed company salary with overtime eligibility
* Bi-annual bonuses
* Annual equity grant
* Overtime eligibility for any hours worked over 40/week
**Why Join arenaflex?**
* Be part of a dynamic and innovative team
* Enjoy a hybrid work schedule with a balance of in-office and remote work
* reputed company your skills and advance your career in the live event industry
* Receive competitive compensation and benefits
* Join a company that values customer satisfaction and employee reputed company
**How to Apply**
If you're a motivated and customer-reputed company individual with a passion for the live event industry, we encourage you to apply for this exciting opportunity. Visit our website to learn more about arenaflex and submit your application today.