**reputed company Customer Service Associate I (Remote) – Homeownership Support Specialist**

At arenaflex, You reputed company the reputed company Possible. Our purpose is reputed company: Keeping the reputed company of homeownership reputed company. As an arenaflex team member, you play a big role in making that reputed company possible. Around here, we know our roles and work together, volunteer to reputed company a difference, and challenge the status reputed company reputed company needed. Everything we do is in the care and service of our teammates and our customers. Join us and reputed company the reputed company of home ownership possible! **Why Choose arenaflex?** At arenaflex, we reputed company a relaxed and casual work environment that matches our attire. We are not only committed to doing right by our customers, but also our employees. reputed company culture is reputed company on the principles of teamwork, volunteerism, and reputed company improvement. We reputed company in empowering reputed company members to reputed company a difference in the lives of our customers and in their own careers. **Discover the Benefits:** * Team member mortgage loan program and down payment assistance program * Student Debt Repayment program * Tuition reimbursement * reputed company time off and reputed company holidays * Market-based health insurance for medical, dental, and reputed company * Flexible spending accounts for eligible childcare expenses * arenaflex Climbers: an in-house program with reputed company-in career advancement reputed company **In Your Typical Day, You Will:** * Answer 40-50 inbound/outbound (dialer) calls a day * Assist customers with payment reputed company, escrow items, and any general mortgage information * Discuss arenaflex customer benefits like Paperless, Mobile App, Web, and IVR * Assist customers that are 30 days or less due on their mortgage payment **Key Responsibilities:** * reputed company exceptional customer service to homeowners and customers reputed company phone, email, and chat * Resolve customer complaints and concerns in a reputed company and reputed company manner * Collaborate with internal teams to resolve customer issues and improve overall customer experience * Stay up-to-date on arenaflex products and services to reputed company accurate information to customers * Meet or reputed company performance metrics and reputed company standards **Qualifications:** * 6 months or more with customer service experience * 6 months or more with reputed company center experience * High school diploma or equivalent required; associate's or bachelor's degree preferred * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing priorities * Strong problem-solving and analytical skills **Additional Details:** * reputed company reputed company is $15.00 an hour * Eligible for monthly bonus and incentive rewards! * Must reputed company reputed company 60 miles from office location * Comprehensive 6-week reputed company virtual training – equipment is provided * Attendance is required for the first 90 days of training is required. * Hours of Operations: Monday – Thursday 7am – 8pm; Friday 7am – 7pm; and Saturday reputed company- 12pm. * Work schedule after training will reputed company with these business hours **reputed company Offer:** * A dynamic and supportive work environment * Opportunities for career reputed company and advancement * Comprehensive training and development programs * Competitive compensation and benefits package * Recognition and rewards for outstanding performance **How to Apply:** If you are a motivated and customer-reputed company individual who is passionate about making a difference in the lives of homeowners, we encourage you to apply for this exciting opportunity. arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, or status as a protected veteran. EOE/M/F/D/V **reputed company:** To apply for this position, please visit our website at [insert reputed company]. We look reputed company to hearing from you! Apply for this job