**Part Time Customer Service/Sales Lead – Retail Industry Expert with a Passion for Exceptional Customer Experience**

At arenaflex, we're on a mission to revolutionize the retail industry by providing unparalleled customer service and creating a unique shopping experience for our customers. As a Part Time Customer Service/Sales Lead, you'll play a vital role in driving our success by leading our team to deliver exceptional customer service, promoting a customer-first mentality, and embodying our company's foundational values. **Overview** In this dynamic and fast-paced role, you'll have the opportunity to work closely with our Assistant Store Manager and Customer Service Supervisor to oversee and stimulate our associates to provide exceptional customer service. As a Part Time Customer Service/Sales Lead, you'll be expected to set a positive example, embody our arenaflex philosophy, and promote a customer-first mentality. Your primary objective will be to create a pleasant shopping experience by swiftly and effectively resolving any issues that may arise. **Key Responsibilities** As a Part Time Customer Service/Sales Lead, your key responsibilities will include: * **Modeling company core values and Our arenaflex philosophy**: You'll be expected to embody our company's foundational values and Our arenaflex philosophy in your interactions with customers and colleagues. * **Driving improvement of friendliness, speed of checkout, and customer feedback surveys**: You'll prioritize a customer-first focus and deliver a consistently great experience to all our customers with a high level of professionalism. * **Maintaining a clean and orderly front-end area**: You'll troubleshoot issues with registers and transactions, ensuring a seamless shopping experience for our customers. * **Coordinating meal and break periods and monitoring schedule adherence**: You'll ensure that our team is well-rested and ready to provide exceptional customer service. **Requirements** To be successful in this role, you'll need to possess: * **Availability for a flexible work schedule**: You'll need to be available to work early mornings, evenings, weekends, and holidays as needed. * **Physical capability to lift and transport boxes exceeding 40 lbs**: You'll need to be comfortable standing and walking for extended periods. * **Strong leadership skills and a personable attitude**: You'll need to be able to lead by example and embody Our arenaflex philosophy. **Why Join arenaflex?** We offer a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for arenaflex's benefits package, which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We're a rapidly growing brand, and we provide a variety of training and development opportunities so our associates can grow with us. **Our Company Culture** Our store teams work hard and have fun together! arenaflex associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. arenaflex Stores, Inc. is an equal opportunity employer committed to workplace diversity. **Join Our Team** If you're passionate about delivering exceptional customer service and creating a unique shopping experience, we want to hear from you! Apply now to become a Part Time Customer Service/Sales Lead at arenaflex and join our team of dedicated professionals who are committed to making a difference in the retail industry. **Benefits and Perks** * Competitive wage * Flexible hours * Associate discount * Part-time benefits package (medical coverage, 401(k) plan) * Paid time off (up to 4 hours annually after one year of service) * Paid holidays (up to 8 holidays annually) * Paid sick time (in accordance with applicable law) * Variety of training and development opportunities **How to Apply** To apply for this exciting opportunity, please visit our career site and search for the Part Time Customer Service/Sales Lead position in the retail store job classification. Apply for this job