**Experienced Airport Customer Service Co-op – Salt Lake City, Spring 2025**

Join arenaflex, a world-renowned airline, as an Airport Customer Service Co-op in our Salt Lake City (SLC) hub, and embark on a transformative journey that will shape your future in the aviation industry. As a Co-op, you will be an integral part of our team, working alongside experienced professionals to drive operational performance, engage with customers, and contribute to the success of our division. **About arenaflex** arenaflex is a leading airline that has been "Keeping Climbing" for over a century. With a rich history of innovation and customer-centricity, we have established ourselves as a benchmark in the aviation industry. Our commitment to excellence, safety, and customer satisfaction has earned us a reputation as a trusted partner for travelers worldwide. As a Co-op at arenaflex, you will be part of a dynamic team that is passionate about delivering exceptional experiences and driving growth. **Airport Customer Service (ACS) Co-op Role** The Airport Customer Service Co-op is a unique opportunity to gain hands-on experience in various departments, including Above Wing (AW), Below Wing (BW), and Airport Coordination Center (ACC). As a Co-op, you will be assigned to work on a larger project that will be presented to Hub Leadership at the end of the semester, providing you with a chance to showcase your skills and creativity. **Key Responsibilities** * Collaborate with a specific Delta team and work with multiple departments within the hub to drive operational performance * Assist in incident analysis reports and injury prevention group sessions * Attend station safety meetings and participate in employee recognition events * Engage in customer-facing functions, including ticket counter, gate areas, and baggage service office * Work on a larger project that will be presented to Hub Leadership at the end of the semester * Develop skills in data collection and analysis, problem-solving, and communication **What You Need to Succeed** To be a successful Airport Customer Service Co-op, you must: * Be enrolled in an undergraduate degree program with an aviation management discipline during the duration of the Co-op * Have a competitive GPA and good academic standing with your university * Aspire to work in the field of Aviation or Airline Management * Demonstrate competency in skills such as data collection and analysis, reading and summarizing new regulations, and problem-solving * Have working knowledge of Microsoft Outlook, Access, Word, Excel, Forms, PowerPoint, and Smartsheet * Possess excellent communication skills, be able to process complicated issues quickly, and maintain confidentiality when dealing with sensitive information * Be able to acquire a SIDA badge for SLC, including a U.S. Customs seal and SLC driving endorsement, and pass Delta's Physical Agility Test (PAT) to complete essential physical ramp functions * Consistently prioritize safety and security of self, others, and personal data * Embrace diverse people, thinking, and styles * Possess a high school diploma, GED, or high school equivalency * Be at least 18 years of age and have authorization to work in the United States **What Will Give You a Competitive Edge** To stand out as a top candidate, consider the following preferred qualifications: * Be a self-starter, able to multitask, and an innovative thinker * Be actively engaged with the community and/or student organizations, primarily if aviation-focused * Possess Project Management experience or similar academic immersion **Co-op Program Outline** The Co-op program is designed to provide you with a comprehensive learning experience, alternating between full-time work and academic semesters. The program outline is as follows: * Co-ops will spend three alternating semesters working full-time at arenaflex * Example: SPRING – working, SUMMER – school, FALL – working, SPRING – school, and SUMMER – working * At the end of the program, you will have one full year of experience **What You'll Gain** As an Airport Customer Service Co-op at arenaflex, you will gain: * Hands-on experience in various departments, including Above Wing, Below Wing, and Airport Coordination Center * A comprehensive understanding of airport operations and customer service * Skills in data collection and analysis, problem-solving, and communication * A chance to work on a larger project that will be presented to Hub Leadership at the end of the semester * A competitive edge in the job market with one full year of experience * Opportunities for career growth and development within arenaflex **What We Offer** arenaflex offers a range of benefits and perks to our Co-ops, including: * Competitive pay and benefits * Standby travel anywhere in the Delta system while off duty * Propel Pilot Career Path Program eligibility * Career Development and Volunteer Community Service opportunities * A dynamic and supportive work environment **How to Apply** If you are a motivated and ambitious individual with a passion for aviation, we encourage you to apply for the Airport Customer Service Co-op role at arenaflex. Please submit your application through our website, and we will review your qualifications and experience. **Join the arenaflex Team** Don't miss this opportunity to launch your career in the aviation industry. Apply now to become an Airport Customer Service Co-op at arenaflex and start your journey to success. ```html

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