**Experienced Full Stack Data Entry Specialist – Remote Customer Service Representative**

**Join arenaflex, a leading retail pharmacy and healthcare company, in a dynamic remote work opportunity as a Full Stack Data Entry Specialist.** **About arenaflex** arenaflex, a subsidiary of Walgreens Boots Coalition, Inc., is a pioneering healthcare, pharmacy, and retail company with a rich legacy of prioritizing community well-being. With a presence in over 9,000 retail stores across America, Puerto Rico, and the U.S. Virgin Islands, arenaflex serves nearly 10 million clients daily. Our mission is to make more joyful lives through better health, and we're committed to addressing the challenges of our clients and patients through a genuine omnichannel experience. **Job Summary** As a Full Stack Data Entry Specialist at arenaflex, you will play a vital role in our customer service team, working from the comfort of your own home. You will be responsible for performing data entry tasks, patient enrollment, and answering high-volume customer inquiries while adhering to state and government guidelines. Your primary goal will be to provide exceptional customer service, ensuring that our clients receive the best possible experience. **Key Responsibilities** * Utilize arenaflex's solution information entry strategies and rules to process new patient enrollment by entering data into the proper system. * Handle patient medication requests within HIPAA guidelines and enter top-off orders for handling. * Investigate to obtain missing prescription data, decipher clinical abbreviations (SIG codes), and resolve all data entry-related exceptions. * Handle correspondence to patients (inbound calls, visits, messages) and resolve outbound decisions to prescribers and patients based on the situation. * Settle Outsider Oddballs by inspecting, gathering data, making adjustments, and resubmitting for handling as per individual arrangement requirements. * Provide assistance to pharmacists, both in-office and remotely, and recognize and convey issues to senior-level staff as necessary. * Acquire a dynamic specialist permit or accreditation within the initial 90 days and maintain a valid professional permit or certification. **Essential Qualifications** * High school diploma or equivalent. * Basic computer skills, including: + Starting and closing a computer. + Using a mouse to point and click. + Starting and closing programs. + Switching between programs. + Saving files. + Printing reports. + Accessing data online. * Basic web search skills, including: + Opening a program. + Composing in URLs in the correct area. + Using a web search engine. + Bookmarking a webpage. + Exploring using back/forward/stop buttons. + Completing forms online. * Middle-level keyboarding skills (at least 25 WPM, typing by memory, organizing reports). * Ability to communicate in writing and verbally. * 18 years old or older. **Preferred Qualifications** * At least 1 year of pharmacy experience in a retail or call center environment. * At least 1.5 years as a pharmacy technician with a certification/enrollment by the state as granted by the State Board for Pharmacy or widely recognized certification agency. * Experience providing customer service to internal and external clients, including meeting quality standards for services and assessing customer satisfaction. * Halfway to advanced-level keyboarding skills (at least 35 WPM, typing by memory, designing reports). * Familiarity with Spanish and English. **Work Environment and Culture** As a remote employee at arenaflex, you will enjoy a flexible work environment that allows you to work from the comfort of your own home. Our company culture values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and supportive of all employees. We offer a range of benefits, including competitive compensation, comprehensive training, and opportunities for career growth and development. **Compensation and Benefits** arenaflex offers a competitive compensation package, including a salary range of $25-$35 per hour. We also offer a range of benefits, including comprehensive training, opportunities for career growth and development, and a supportive work environment. **How to Apply** If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please visit our website at [arenaflex.com](http://arenaflex.com) to learn more about our company and our available positions. Apply for this job