**Experienced Full Stack Sales Support and Services Manager – Disney Get-away Club**

**Join arenaflex in shaping the future of customer support and experience** Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you have a knack for leading high-performing teams and driving business growth? Look no further! arenaflex is seeking an experienced Full Stack Sales Support and Services Manager to join our Disney Get-away Club team. As a key member of our team, you will play a critical role in shaping the future of customer support and experience at arenaflex. **About arenaflex** arenaflex is a leading provider of innovative solutions and experiences that bring joy and wonder to people's lives. Our Disney Get-away Club is a premier vacation ownership program that offers unparalleled access to the magic of Disney. As a Sales Support and Services Manager, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences and driving business growth. **Job Summary** We are seeking an experienced Full Stack Sales Support and Services Manager to lead our DVC Cast Individuals team. As a key member of our team, you will be responsible for providing direction and mentorship to a team of over 200+ Cast Individuals, while also regulating the work requirements and management of the DVC Deals Association. You will play a critical role in executing and organizing DVC's presence locally available Disney Voyage Line, at the Walt Disney World Retreat, and during virtual occasion creations. **Key Responsibilities** * Lead different regions of the activity, including numerous Business Bases on Disney Property, practically, and on board Disney Journey Line, guaranteeing the foundation and assets are effectively made due. * Give direction and mentorship to the Activities group, empowering them to accomplish raised degrees of administration for both Cast and Visitors. * Actually convey group assumptions, oversee group execution, and assess individual commitments to drive upgrades in functional effectiveness. * Center around improving the visitor experience and enhancing asset usage, with an accentuation on the deals interaction, client commitment, and transformation system, guaranteeing that insurance materials and creation components line up with this objective. * Carry out essential projects while encouraging a positive way to deal with change the executives among Cast individuals in a dynamic, high-paced workplace with moving needs. * Team up with pioneers from Non-Tasks offices to give significant info and direction to the Deals and Lead Age group working inside the Business Activity, including DVC Partners and DVC Advisers for guarantee that preparation and improvement drives are in a state of harmony with execution criticism. * Oversee and organize DVC's presence installed Disney Journey Line, including transportation coordinated factors, visitor correspondence, and joining with the voyage line's tasks. * Regulate virtual occasion creations, guaranteeing consistent correspondence and joining of virtual deals activities, while likewise streamlining the utilization of innovation for preparing and improvement purposes. * Team up with tasks groups at Walt Disney World Retreat to adjust deals methodologies, foundation necessities, and visitor experience improvements. * Guarantee that the fundamental foundation, both physical and mechanical, is set up to help deals tasks across different areas. * Team up with creation groups to make compelling insurance materials that help deals endeavors and improve the visitor experience. **Essential Capabilities** * 2+ long stretches of involvement supporting outreach group tasks * Comprehension of the deals cycle including client commitment and transformation procedure * Comprehension of work and evaluating usefulness pivotal for overseeing functional assets * Capacity to distinguish, support, and put resources into ability inside your group to advance commitment, coordinated effort, and by and large work fulfillment * Capacity to lead and direct Cast execution and drive functional upgrades * Obligation to variety and empowering a comprehensive workplace * Capacity to team up with accomplices and give arrangements that adjust key objectives and backing dynamic cycles * Capability in focusing on and overseeing ventures and cutoff times in a dynamic and steadily developing climate * Capability in working with introductions before gatherings * High level capability in utilizing different PC programs, including video conferencing devices like Zoom and Microsoft Groups, as well as Microsoft Office applications like Succeed, Word, and PowerPoint. * Accessible to travel and work locally available Disney Journey Line * Capacity to be adaptable with work plan, including evenings, ends of the week and occasions **Favored Capabilities** * 2+ long stretches of involvement as Visitor Experience Chief * Information on Walt Disney World strategies and techniques * Labor force The executives Experience * Experience with ceaseless improvement processes * Experience really overseeing seller connections * Capability in utilizing programming like Avaya/Telecom and client relationship the executives (CRM) programs. * Experience with IT frameworks to plan virtual show meetings **What We Offer** * Competitive compensation package, including a base salary of $25/hour * Comprehensive benefits package, including medical, dental, and vision insurance * Generous paid time off and holidays * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Access to cutting-edge technology and tools * Recognition and rewards for outstanding performance **How to Apply** If you are a motivated and experienced professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply Job! Apply for this job