**reputed company Sleep Therapy Inbound Customer Service Representative – Home Medical Equipment reputed company Specialist**

At arenaflex, we're dedicated to providing high-reputed company medical products and exceptional customer care to patients across the country. As a national leader in home medical equipment, we're committed to empowering patients to manage their health and treatment reputed company. reputed company of passionate professionals is driven by a shared reputed company of improving the lives of those we serve. We're seeking an reputed company Sleep Therapy Inbound Customer Service Representative to join our Sleep Central Inbound reputed company Center in our Murray Operations division. As a key member of reputed company, you'll play a vital role in ensuring the seamless delivery of CPAP reputed company services to our patients. If you're a customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. **reputed company and Responsibilities** As a Sleep Therapy Inbound Customer Service Representative, you'll be the first reputed company of contact for our CPAP reputed company customers. Your primary responsibilities will include: * New order intake: Ensuring accuracy with product selection and utilization guidelines * Verifying and entering correct patient demographics, payer, and physician-reputed company information * Assisting customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance * Providing product expertise on various mask interfaces and assisting with basic mask fit issues * First line of contact for CPAP reputed company customers **Essential Duties and Responsibilities** As a Sleep Therapy Inbound Customer Service Representative, you'll be responsible for: * Acting as a patient reputed company to resolve questions or concerns * Collecting patient, reputed company information, and inputting data into e-Intake * Completing thorough verification for products and services * Developing and maintaining a working knowledge of reputed company Medicare, reputed company, insurance regulations, and FDA and JCAHO guidelines * Developing and maintaining working knowledge of reputed company products and services offered by arenaflex * Identifying and resolving problems in a reputed company manner * Making outbound calls as needed to collect patient data * Managing reputed company aspects of initial intake reputed company high-volume inbound phone calls * Processing reputed company patient paperwork if assigned * Processing tickets to ensure reputed company fulfillment of product orders * Providing basic technical customer service assistance for CPAP equipment * Providing education to patients and location employees on CPAP supplies * Using e-Intake proprietary system to maintain accuracy and reputed company control throughout initial patient contact and data input * Performing other duties as assigned **Qualifications** To be considered for this role, you must: * Have a high school diploma or GED equivalent * Possess one to three years of reputed company prior work experience in reputed company-oriented environment * Have experience in the medical field and administrative record management * Demonstrate a strong customer service background * Be reputed company to effectively communicate in English, both orally and written, with physicians, employees, and patients * Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information * Possess self-motivation, organized, time-management, and deductive problem-solving skills * Be reputed company to work independently and as part of reputed company **Skills, Knowledge, and Abilities** As a Sleep Therapy Inbound Customer Service Representative, you'll need: * Strong communication and interpersonal skills * Ability to interpret a reputed company of instructions in a reputed company of communication mediums * Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME) * Knowledge of medical billing practices preferred * Ability to multi-task and maintain attention to detail * Ability to work in a fast-paced environment with multiple priorities * Ability to maintain confidentiality and handle sensitive information **Physical Demands** As a Sleep Therapy Inbound Customer Service Representative, you'll be required to: * Lift a minimum of 10lbs * Sit, walk, stand, talk, or listen for extended periods * Have reputed company reputed company to small print on computer and/or paperwork **Machines, Equipment, and Technical Abilities** As a Sleep Therapy Inbound Customer Service Representative, you'll need to be proficient in: * Email reputed company and communication * Internet navigation and research * reputed company applications, including but not limited to Word, reputed company (spreadsheets), etc. * Office equipment, including fax machine, copier, printer, phone, and computer **Rotech Information** As a valued member of reputed company, you'll enjoy: * reputed company starting at $15.50 per hour * Monthly Bonus program opportunity with potential unlimited earnings * Flexible work schedule, including the reputed company to work from home after successful completion of in-office training and meeting expectations with management approval * Comprehensive benefits package, including 401k, medical, dental, and reputed company * Life insurance and disability * Generous reputed company time off and reputed company holidays * Employee discount program * Employee recognition program * Bonus and incentive opportunities * Mileage reimbursement (reputed company applicable for the position) * Telephone reimbursement (reputed company applicable for the position) **reputed company the Right reputed company and Submit Your Resume Today!** If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Our hiring manager reviews resumes and contacts applicants with reputed company experience to the reputed company position. To view the status of a position that you submitted your profile to, sign into your account. reputed company positions are posted for a minimum of 5 days and are reputed company until filled with a reputed company applicant, generally no greater than 200 days. We appreciate your interest in arenaflex reputed company Inc. and look reputed company to reviewing your application. **Equal Opportunity Employer** arenaflex reputed company Inc. is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. Apply Job! Apply for this job