**Experienced Customer Development Insights Manager – Strategic Business Growth and Customer Forecasting at arenaflex**

At arenaflex, we're on a mission to revolutionize the way we approach customer development and insights. As a key member of our team, you'll play a vital role in driving strategic business growth and customer forecasting for Costco Wholesale. If you're passionate about staying ahead of the curve and making a real impact, we want to hear from you. **About arenaflex** arenaflex is a leading company in the convenient nutrition space, with a portfolio of iconic brands including Premier Protein, Dymatize, and PowerBar. We're committed to changing lives with good energy, and our purpose-driven approach has earned us a spot on Fortune Magazine's Best Workplaces list for the 8th year running. Our vibrant culture is built on five core values: purpose-driven, connected, mastering new skills, amazing business results, and a regenerative culture. **Our Culture** We're a company that values autonomy, trust, and empowerment. Our employees are encouraged to take ownership of their work, make decisions, and drive results. We believe in treating adults like adults, and our culture reflects that. From year-round ½ day Fridays to in-office massages, free lunches and snacks, and dogs in the office, we prioritize our employees' well-being and happiness. **The Role** As our Customer Development Insights Manager, you'll be responsible for developing strategic business opportunities for Costco Wholesale. This role requires a deep understanding of the business, as well as the ability to build executive summaries and presentations that provide compelling data on the customer. You'll work closely with our Costco Sales Director and internal stakeholders to provide insights and recommendations on future developments and customer forecasting. **Responsibilities** * Develop customer-specific insights to build understanding of account and provide recommendations on future developments and customer forecasting * Work cross-functionally with internal HQ category, Sales Strategy, and Marketing on new item development and sell stories based on customer-level category insights * Manage the new item setup process and track and analyze new item introductions * Provide weekly updates on Costco Business internally up to PNC Leadership * Own weekly Costco Meeting to review WOS and inventory changes/challenges * Own running weekly CRX/IRI reports for Costco Team and providing key insights on data * Maintain price value audits for customer reporting and internal channel management * Competitive analysis with report out both internally and externally * Engage Costco external partners to maintain programs and program development and partnerships * Attend all Costco Meetings to provide insights as needed * Assist Director in building out Costco Presentations * Leverage available reports/Numerator to extrapolate both short-term and long-term actionable insights for business * Maintain reporting as well as current trends and gaps for both Costco and internal stakeholders * Document competitive product entries and impact to both the category and our brands * Participate in the Integrated Business Planning (IBP) process, providing key customer insights to inform sales, production, and financial planning * Lead forecasting efforts to ensure they reflect both market conditions and customer sales strategies * Participate in annual plan development for current year and 5-year horizon * Assist in development of Joint Business Planning Meeting * Ensure continuity for all volume driving activities throughout all PNC systems to ensure flawless execution **Qualifications** * Bachelor's degree or equivalent work experience * 3+ years of relevant Sales experience within Consumer-Packaged Goods (CPG) industry * Previous experience working on Costco projects/Support is preferred * Experience with Data analytic and systems (IRI) * Proficient experience with reporting tools and platforms, Excel and reporting analytics * Financial impact analysis / ROI reporting * Effective short- and long-term forecasting capabilities * Experience in demand forecasting **Skills** * Must be willing to travel up to 30% (if not in WA), 20% if in WA * Independent, self-driven individual with the ability to build vs. manage * Collaborative teamwork and alignment * Creative approach with a desire for continuous improvement * Expertise in sales and category management within CPG * Proficient in data-driven decision-making and strategic planning **What We Offer** * Competitive salary range: $125k to $135k (WA) or $130k to $140k (CA) * Hybrid work environment with an average of 3 days a week in the office for local Emeryville, CA folks * All jobs are bonus-eligible * Free custom lunch twice a week. Plus plenty of snacks and shakes. For local Emeryville, CA * 2 weeks of work from anywhere time to move your Big Rocks * Quarterly team building events/happy hours (city-wide scavenger hunt, bowling, ropes course, putt-putt) * Bring your dog to work (3 days/week) * Extended paid parental leave regardless of gender or familial make-up * 401K match. Literally free money * Friday afternoons off (and of course a hefty PTO package plus 11 holidays) **Why Join arenaflex?** * Be part of a company that's changing lives with good energy * Work with a talented team that's passionate about making a difference * Enjoy a vibrant culture that values autonomy, trust, and empowerment * Take advantage of our competitive compensation and benefits package * Make a real impact on our business and customers **How to Apply** If you're ready to join a company that's revolutionizing the way we approach customer development and insights, apply now! Apply for this job