**Experienced Full Stack Data Entry Specialist – Healthcare and Retail Operations**

At arenaflex, we're on a mission to revolutionize the way people live, work, and interact with healthcare services. As a leading American pharmaceutical retailer and company, we're committed to providing exceptional patient care, innovative products, and unparalleled customer experiences. We're now seeking an experienced Full Stack Data Entry Specialist to join our team and contribute to our mission. **Job Summary:** As a Full Stack Data Entry Specialist at arenaflex, you'll play a critical role in ensuring the smooth operation of our retail pharmacy and healthcare services. You'll be responsible for managing patient data, processing prescriptions, and maintaining accurate records. Your attention to detail, excellent communication skills, and ability to work in a fast-paced environment will make you an invaluable asset to our team. **Key Responsibilities:** * **Patient Experience:** + Greet patients warmly and offer assistance with products and services. + Resolve patient issues promptly and respond to inquiries to ensure a positive patient experience. + Model and promote client service best practices with all colleagues to deliver a unique and pleasant experience, including relational behaviors that demonstrate empathy (e.g., welcoming, eye contact, courtesy, etc.) and arenaflex service qualities (e.g., showing interest to identify needs and proactively helping, upgrading until satisfied, advocating compassion and inclusivity, etc.). + Engage with patients by anticipating needs and proactively offering services. + Uphold efforts to enhance patient experience by expanding knowledge of healthcare services offered through arenaflex (e.g., patient counseling, prescription management, medication therapy reviews, and perform clinical or health services like vaccinations, diagnostic testing, and patient results services) thereby advancing the shift of the arenaflex pharmacy role from transactional to relational. + Participate and assist in events that reflect the exceptional communities we serve as mentioned by Head Manager, Healthcare Manager, Region Director, or Pharmacy Manager. * **Tasks:** + Advise patients and answer their inquiries regarding medication use, side effects, interactions, contraindications, patient data security, generics, more affordable medications, over-the-counter products, and refer to clinical provider as necessary to ensure medication is taken correctly, health needs are addressed, and satisfaction with service is achieved. + Perform pharmacy tasks including compounding, medication therapy reviews, verification, and medication management. + Review, interpret, and accurately administer prescribed medications as required by responsibility. + Ensure the pharmacy operates in accordance with regulations, company policies, and standards. + Assist pharmacy manager with establishing strategies that promote the efficient workflow of the pharmacy, including delegating tasks, planning activities, and soliciting colleague suggestions. Accountable for opening and closing the pharmacy and shift change responsibilities. + Ensure the utilization of all components of the Honest Intentions Dispensing strategy related to state and federal controlled substance regulations while filling prescriptions. The Item Audit/Retail Fill Cycle Pharmacist is responsible for ensuring that components of Pure Intentions are available. + Maintain current knowledge of data technology related to pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and retail store registers to provide assistance to patients as well as pharmacy staff. Seek out new and better ways to encourage advance efficiency. + Ensure the precise handling of insurance claims to resolve patient issues and prevent payment rejections. Circulate back to insurance companies and clinical providers and participate in external review. + Circulate back to clinical providers' offices to explain prescribed medications, doses, refills, interactions, and aversions to suggest alternative medications, and answer clinical provider questions. + Perform clinical and health services, such as vaccinations, diagnostic testing, disease state management, and other healthcare services. + Assist and support the pharmacy manager in examining performance data including pharmacy financial, customer service, and execution of strategies for pharmacy resource management and inventory management. + Create and maintain good relationships with local healthcare community including doctors, nurses, and other healthcare providers. Participate in community outreach activities to promote the pharmacy business, enhance learning experiences, and give happier lives through better health. + Collaborate with unified support for patient enrollment, exemption resolution, and assist with resolving patient issues. In virtual conditions, conduct virtual item audit by keeping explicit company methods and rules. * **Individuals and Performance Management:** + Assist the Pharmacy Manager with staff hiring and training. Establish the Pharmacy Manager's course in staff performance by training, and providing productive feedback, checking customer service, and encouraging colleague development. + Promote collaboration and inspire colleagues by establishing expectations, screens, and recognizes progress, and encourages a shared vision. * **Training and Self-awareness:** + Maintain current knowledge and required permitting/credentialing/verification as laid out by government and state regulations to offer such clinical services. + Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications. Maintain attention to advancements in retail and management and pursue accepted practices that would improve performance. + Acquire vital certifications, educational credits, and training, including learning modules, as required by the Organization. + Seek professional development by observing one's performance, requests for valuable feedback, and use pharmacy manager and head manager as tutor and mentor. + Interact. Establish the Pharmacy Director and Head Manager by imparting important corporate health and wellness services or strategy information to pharmacy staff. **Essential Capabilities:** * BS in Pharmacy or Pharmacist Degree from an accredited educational institution. * Current pharmacist licensure in the states within the region. * Experience performing prescription dispensing activities that demonstrate a strong understanding of relevant state and federal controlled substance regulations. * Certified Immunizer or able to become an immunizer within 90 days of hire. **Preferred Capabilities:** * At least 2 years of experience as a pharmacist in a retail setting including prescription filling and verification, records, and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance. **About arenaflex and its Benefits:** **Company Summary:** arenaflex is a well-known American pharmaceutical retailer and company. It was founded in 1901 in Chicago, Illinois, and has since grown to become one of the largest drug store chains in the United States. arenaflex offers a variety of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. **Benefits:** arenaflex is known for offering various benefits to their employees. These benefits may vary based on factors such as the employee's position, location, and length of service. Here are some common benefits arenaflex employees can access: * Health Care Benefits: arenaflex generally offers health care benefits such as medical, dental, and vision insurance to eligible employees. These benefits can help cover medical bills and provide access to necessary health services. * Prescription Drug Discounts: Due to its focus on pharmaceutical services, arenaflex employees can receive discounts on prescription drugs and over-the-counter drugs when filling prescriptions at arenaflex pharmacies. * Employee Assistance Program (EAP): Many companies, including arenaflex, offer EAPs that provide confidential counseling and support services to employees and their families. These programs can help with a range of work and personal challenges. * Paid Time Off: arenaflex generally provides paid time off for holidays, vacations, and sick days. The amount of free time can vary based on factors such as job title and seniority. * Retirement Plans: arenaflex typically offers retirement savings plans, such as 401(K) plans, to help employees save for retirement. Some plans may include matching employer contributions. * Employee Discounts: Employees often receive discounts on products and services sold in arenaflex stores. This could include discounts on over-the-counter medications, beauty products, and more. * Professional Development: arenaflex may offer opportunities for professional development and advancement within the company. This could include training programs, skills development initiatives, and the opportunity to move up the corporate ladder. * Wellness Programs: Due to its focus on health and wellness, arenaflex may offer wellness programs designed to promote employee health. These programs can include fitness challenges, health screenings, and wellness resources. * Flexible Scheduling – Depending on your specific job role, arenaflex may offer flexible scheduling options to meet different employee needs. **Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply** Apply Job! Apply for this job