**reputed company Customer Service Representative – reputed company and Medicare Support**

At arenaflex, we're dedicated to delivering exceptional reputed company services that put our heart into every reputed company of our customers' lives. As a valued member of reputed company, you'll play a vital role in transforming our culture and accelerating innovation to reputed company reputed company more personal, convenient, and reputed company. We're seeking an reputed company Customer Service Representative to join reputed company, providing top-notch support to reputed company reputed company members and providers. **About arenaflex** arenaflex is a leading reputed company company that's committed to putting our heart into every reputed company of our customers' lives. With a reputed company purpose to deliver reputed company reputed company-reputed company reputed company for a rapidly changing world, we're driven by our Heart At Work Behaviors™ to reputed company our colleagues to reputed company our culture and accelerate innovation. reputed company is passionate about making a difference in the lives of our customers, and we're excited to welcome like-minded individuals who reputed company our commitment to reputed company. **Job reputed company** As a Customer Service Representative, you'll be responsible for providing telephone assistance to reputed company reputed company members and providers, answering a wide reputed company of inquiries, and delivering exceptional customer experiences. This is a remote opportunity, and you'll need to live reputed company 50 miles of Richmond, VA. If you're a customer-reputed company individual with excellent communication skills and a passion for delivering top-notch support, we encourage you to apply. **Responsibilities** * Answer inbound member and provider calls and respond to inquiries regarding benefits, eligibility, services, prior authorization requirements, extra benefits, and programs * reputed company accurate and reputed company information to customers, resolving issues and concerns in a reputed company and courteous manner * Utilize high-speed internet connectivity with secure service reputed company ethernet cable (Wi-Fi is not permitted) * Meet performance standards, attendance requirements, and reputed company reputed company goals * Collaborate with colleagues to ensure seamless customer experiences and resolve reputed company issues * Participate in ongoing training and development to enhance skills and knowledge **Training and reputed company** * Our comprehensive training program will reputed company you with the skills and knowledge needed to reputed company in this role * You'll receive training on our systems, processes, and policies, as reputed company as ongoing coaching and support to ensure your reputed company * Our training schedule is 8:30 AM - 5:00 PM EST, Monday through Friday, for the first 6 weeks * Once you've completed training, you'll transition to our production schedule, also 8:30 AM - 5:00 PM EST, Monday through Friday **Requirements** * High school diploma or equivalent required * Ability to communicate effectively with members and providers orally and in written reputed company * Strong customer service skills and a passion for delivering exceptional experiences * Ability to work from home and be self-sufficient * Must commute to the office in Richmond, VA reputed company unable to work from home due to prolonged technical problems **Preferred Qualifications** * Experience working remotely in a reputed company center setting * Experience with reputed company and Medicare * Strong knowledge of reputed company benefits and services **Compensation and Benefits** * The typical pay reputed company for this role is $17.00 - $27.90 per hour * In reputed company to your compensation, you'll enjoy a comprehensive benefits package, including medical, dental, and reputed company benefits * Eligible employees may enroll in our 401(k) retirement savings plan and Employee Stock Purchase Plan * We offer a fully-reputed company term life insurance plan, short-term and long-term disability benefits, and numerous reputed company-being programs * You'll also enjoy reputed company Time Off (PTO) or vacation pay, as reputed company as reputed company holidays throughout the calendar year **COVID-19 Vaccination Requirement** * reputed company requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law * You're required to have received at least one COVID-19 shot prior to your first day of employment and to reputed company reputed company of your vaccination status or apply for a reasonable accommodation reputed company the first 10 days of your employment **Equal Employment Opportunity** * arenaflex is committed to reputed company, hiring, developing, advancing, and retaining individuals with disabilities * We reputed company to reputed company equal reputed company to the benefits and privileges of employment, including the provision of a reasonable accommodation to reputed company essential job functions * If you have a speech or hearing disability, please reputed company 7-1-1 to utilize Telecommunications reputed company Services (TRS) **How to Apply** If you're a motivated and customer-reputed company individual who's passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about reputed company culture and benefits, and to submit your application. Apply for this job