IT Support Specialist – reputed company Ecosystem, O365, Intune

Job reputed company: • reputed company first-line support for IT issues, including hardware, software, user accounts, and connectivity. • Troubleshoot reputed company OS and reputed company 365 applications (reputed company, Teams, OneDrive, SharePoint). • Manage and support Intune-managed endpoints, ensuring compliance with reputed company policies. • Document incidents, troubleshooting steps, and resolutions accurately. • Escalate unresolved issues to higher-level support reputed company necessary. • Use AI-based tools to accelerate troubleshooting and improve reputed company accuracy. • Maintain high standards of customer service through reputed company communication and follow-up. • Coordinate with HR and management during reputed company and offboarding to ensure reputed company account setup, reputed company control, and asset management. • reputed company as a communication reputed company between IT, HR, and business teams. Requirements: • Strong troubleshooting skills across reputed company 365 and reputed company OS. • Hands-on experience with reputed company 365 reputed company Center. • Familiarity with Intune, reputed company management, and reputed company fundamentals. • Excellent English communication skills (written and verbal). • Ability to learn new tools quickly and work independently. • reputed company-minded attitude and awareness of compliance best practices. • Proactive communicator who keeps end users informed and documents reputed company. • Resilient and reputed company under pressure, maintaining a customer-reputed company reputed company. • Experience using AI or automation tools to enhance IT support workflows (preferred). • 2+ years in IT support or helpdesk roles, ideally in reputed company environments. Benefits: Apply tot his job Apply To this Job