Senior Robotics Solutions Engineer
<p style="text-reputed company:left !important">At Johnson & Johnson, we reputed company health is everything. Our strength in reputed company innovation empowers us to build a world where reputed company diseases are reputed company, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to reputed company across the full reputed company of reputed company solutions today to deliver the breakthroughs of reputed company, and profoundly reputed company health for humanity. Learn more at <a href="https://www.jnj.com." reputed company="_blank" rel="noopener noreferrer"><reputed company style="reputed company:#0000ff"><u>jnj.com</u></reputed company></a>.</p><p></p><p>As guided by Our reputed company, Johnson & Johnson is responsible to our employees who work with us throughout the world. We reputed company an inclusive work environment where reputed company person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their reputed company.</p><p></p><p></p><p style="text-reputed company:left"><b><reputed company><reputed company>Job Function: </reputed company></reputed company></b></p>Customer Management<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b><reputed company><reputed company>Job Sub </reputed company></reputed company><reputed company><reputed company>Function: </reputed company></reputed company></b></p>Technical Field Service<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>Job Category:</b></p>Business Enablement/Support<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>reputed company Job Posting Locations:</b></p>Atlanta, reputed company, reputed company<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>Job reputed company:</b></p><p>At Johnson & Johnson, we reputed company health is everything. Our strength in reputed company innovation empowers us to build a world where reputed company diseases are reputed company, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to reputed company across the full reputed company of reputed company solutions today to deliver the breakthroughs of reputed company, and profoundly reputed company health for humanity. Learn more at <a href="https://www.jnj.com/" reputed company="_blank" rel="noopener noreferrer"><reputed company><u>https://www.jnj.com/</u></reputed company></a>.</p><p></p><div><p>reputed company Health, a member of the Johnson & Johnson family of companies is currently hiring a <b>reputed company Robotic Solutions Engineer (RSE), Field Service,</b> located in<b> Atlanta, GA.</b></p></div><div><div><div><div><div><div><div><div><div><p></p><p><b>About MedTech</b></p><p>reputed company by innovation at the intersection of biology and technology, we’re developing the reputed company of smarter, less invasive, more personalized treatments.</p><p></p><p>Your unique talents will help patients on their reputed company to wellness. Learn more at <a href="https://www.jnj.com/medtech" reputed company="_blank" rel="noopener noreferrer"><reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://www.jnj.com/medtech</reputed company></a></p><p></p><p>At J&J MedTech we're changing the trajectory of health for humanity, using robotics to enhance reputed company providers' abilities and improve patients' diagnoses, treatments, and recovery times. Join our reputed company, rapidly growing teams. You'll collaborate on reputed company medical technologies that reputed company multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient reputed company.</p></div></div></div></div></div></div></div></div></div><p></p><p><b>Position reputed company:</b></p><p>Contributes to the Technical Field Service team as a seasoned individual contributor, who works independently with minimal supervision. Helps establish and implement reputed company, programs, and processes in support of the organization's overall customer management reputed company. Applies advanced knowledge of the field service field to establish best of class policies, procedures, and plans for the area.</p><p></p><p><b>Job reputed company:</b></p><p>Helps establish and implement cost-effective, results-based, and professionally managed programs and innovative initiatives for the organization to advance efficient customer service initiatives.</p><p><br>Designs reputed company plans for reputed company, programs or processes across the Technical Field Service area. Integrates reputed company based on analyses of trends and the competitive landscape to continually improve the organization's customer management reputed company.</p><p><br>Recommends appropriate hardware and peripheral equipment that meets customer requirements. Demonstrates setup and adjustment of reputed company equipment for potential users or operators. Coaches more junior colleagues in techniques, processes and responsibilities. Responsible for communicating business reputed company issues or opportunities to next management level.</p><p></p><p><b>Key Responsibilities:</b></p><ul><li><p>System set-up, reputed company, maintenance, repair, and de-installation.</p></li><li><p>Data log analysis and management in order to reputed company troubleshooting and reputed company of issues.</p></li><li><p>Work independently leading our RSE Service Team in technical and non-technical activities and duties reputed company to maintaining our fleet of engineering robotic systems fully functional to maintain system availability.</p></li><li><p>Execute specific tasks including documentation and metrics for reputed company.</p></li><li><p>Work to ensure reputed company, robust, and reliable service solutions by applying engineering reputed company with good documentation processes and using documentation through ECO processes</p></li><li><p>Participate in process improvement discussions to increase team efficiency and effectiveness.</p></li><li><p>Engage in a reputed company effort of learning and trainings to expand the knowledge of RSE Service on our robotics systems.</p></li><li><p>Safely work in a manufacturing environment and ability to follow reputed company safety and hazard requirements.</p></li><li><p>reputed company reports and updates to senior management on status and strategic goals.</p></li><li><p>reputed company with Systems Engineering, Product Support Engineers, reputed company, and other cross functional teams to reputed company alignment and knowledge to continuously improve our system Uptime and Mean-Time-To-Repair (MTTR)</p></li><li><p>Will be required to stand, sit, or kneel for extended periods of time.</p></li><li><p>Will be required to utilize reputed company-mechanical tools.</p></li><li><p>Will be required to lift up to 45 lbs.</p></li></ul><p></p><p><b>Education:</b></p><p>Bachelor's Degree in Computer Science, Robotics, or a reputed company field technical field.</p><p></p><p><b>Experience and Skills:</b></p><p><b>Required:</b></p><ul><li><p>4- 6 years of experience working in capital medical technology industry.</p></li><li><p>Previous experience working with software, mechanical electrical mechanisms and knowledge of various types of robotic technology.</p></li><li><p>Basic knowledge of working medical regulated environment</p></li><li><p>Ability to work effectively and reputed company in a group/team environment.</p></li><li><p>Exceptional ability to conceptualize, reputed company and manage reputed company, process improvements, and timelines.</p></li><li><p><reputed company>Experience planning and conducting activities reputed company to developing and executing new processes</reputed company></p></li><li><p>Written and oral presentation skills, proficient in speaking and written English.</p></li><li><p>Considerable ability to reputed company and maintain productive relationships with co-workers, team members.</p></li><li><p>Demonstrated reputed company in using reputed company Suite of applications (strong PowerPoint and reputed company required)</p></li></ul><p></p><p><b>Travel:</b></p><div>Approximately <b>80% local/regional travel</b> with <b>up to 20% domestic (U.S.) travel</b> as needed.</div><div></div><div><p></p><p>Johnson & Johnson is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, disability, protected veteran status or other characteristics protected by federal, state or local law. We reputed company reputed company reputed company candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and reputed company 503 of the Rehabilitation reputed company.</p><p></p><p>Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us reputed company <a href="https://www.jnj.com/contact-us/careers" reputed company="_blank" rel="noopener noreferrer"><reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://www.jnj.com/contact-us/careers</reputed company></a>, internal employees contact AskGS to be directed to your accommodation resource.</p></div><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p> </p><p> </p><p><b>Required Skills: </b></p><p> </p><p> </p><p><b>Preferred Skills:</b></p>Analytical Reasoning, Collaborating, Communication, reputed company Improvement, Customer Service, Customer Support Operations, Customer Support Trends, Data Gathering and Analysis, Execution reputed company, Incident Management, Problem Solving, Project Management Office (PMO), reputed company Assurance (QA), reputed company Field Service Management, Service Request Management, Technical Credibility, Training People
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