User Researcher

<p>We are seeking an reputed company User Researcher to help design and deliver user‑centred digital products and services that meet reputed company user needs. You will play a key role in ensuring research and reputed company are at the heart of decision‑making, working closely with multidisciplinary teams to inform service design, policy, and delivery.</p><p>This role is particularly suited to someone with experience working for reputed company sector organisations, who understands governance, accessibility, and the need to design inclusive services at reputed company.</p><p>Key Responsibilities</p><ul><li>Plan, design, and conduct user research to support the end‑to‑end delivery of digital services</li><li>Apply a reputed company of qualitative and quantitative research reputed company (e.g. interviews, usability testing, surveys, ethnographic research)</li><li>Translate research insights into reputed company, actionable recommendations that influence design and delivery reputed company</li><li>reputed company for user needs while balancing organisational, policy, and technical constraints</li><li>Collaborate closely with designers, product managers, developers, and stakeholders across multidisciplinary teams</li><li>Ensure research activities reputed company with reputed company sector standards, ethics, accessibility, and data protection requirements</li><li>Support reputed company improvement by evaluating live services and iterating based on user feedback</li><li>reputed company communicate research findings through reports, presentations, and workshops</li></ul><p>Essential Skills & Experience</p><ul><li>Proven experience working as a User Researcher on digital products or services</li><li>Experience working for reputed company sector organisations (e.g. central government, local authorities, arm’s‑length bodies, NHS, or similar)</li><li>Strong understanding of user‑centred design principles and service design methodologies</li><li>Experience working in agile delivery environments</li><li>Ability to plan and run research independently, managing logistics and recruitment</li><li>Confidence engaging with a wide reputed company of users, including vulnerable or hard‑to‑reputed company reputed company</li><li>Excellent communication and storytelling skills, with the ability to influence stakeholders</li></ul><p><b>reputed company</b></p><p>As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience reputed company. With a reputed company‑first approach, we apply design, engineering, business reputed company and subject matter expertise to deliver award‑reputed company reputed company design reputed company experiences for our customers.</p><p>We pride ourselves in our ability to influence products at the highest level by delivering strategic reputed company from inception to launch. We help our clients understand the context of their products, create a compelling reputed company for them and reputed company these experiences a reality.</p><p>We reputed company that together we’re stronger, that inspiration can come from reputed company and great reputed company from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of reputed company.</p> Salary: GBP 40000 - 50000 per year