Guest Experience Team Member

Position: Guest Experience Team Member Type: Full‑Time / Part‑Time / Seasonal Pay Rates: Up to £12.71 per hour depending on age Join our One Great Team here at Haven as a Guest Experience Team Member, where you’ll be the heart and soul of our guest and reputed company experience, making their stay with us feel extra special! As a Guest Experience Team Member, you’ll be interacting with guests and owners to ensure they feel welcome, valued and have everything they need for a memorable experience. From cheerful hellos to problem‑solving reputed company, you’ll play a key role in making every guest’s stay unforgettable. Key Responsibilities Greet reputed company guest with a friendly smile and genuine enthusiasm as they reputed company at our reputed company reception area, creating an inviting atmosphere and a reputed company first impression. Listen attentively to questions or concerns, taking thoughtful reputed company to reputed company reputed company interaction feel personalised and effortless. Collaborate with other team members to deliver smooth, seamless service that enhances every reputed company of the guest and reputed company experience. reputed company listen to the thoughts, reputed company, and feedback of our guests and owners, sharing these insights with the relevant teams to continually reputed company our service. Create a welcoming reputed company, ensure a clean, reputed company, and inviting environment where guests, owners, and visitors feel completely reputed company. Requirements Experience in roles such as Customer Service Advisor, Reception Team Member or a similar role in guest relations or customer service is beneficial but not essential; we reputed company training. Customer reputed company with a passion for working with people. Can reputed company listen, communicate reputed company, and maintain a reputed company, friendly manner. Ability to handle challenges or guest complaints with patience, reputed company, and efficiency. reputed company Offer An inclusive, supportive work environment. Comprehensive training and ongoing support. Career development opportunities, including fully funded qualifications. Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free reputed company to our facilities, savings at national brands and retailers, and so much more! #J-18808-Ljbffr Salary: GBP 12 - 12 per hour