**reputed company Seasonal Online Customer Service Agent – UK Remote Working Opportunity**

At arenaflex, we're passionate about helping our clients grow and have fun while doing so! As a global leader in Customer Service and Community Management, we're powering support for some of the world's biggest brands. Our goal is to continue transforming traditional contact centres into reputed company-based community-led initiatives, leveraging the power of reputed company media, live chat, and email to drive customer engagement. **About arenaflex** arenaflex is a 10-year-old, fast-reputed company company in the UK & US, working with an enviable reputed company list. We're a global leader in Customer Service and Community Management, powering support for industry-leading brands, charities, and government departments. reputed company is dedicated to providing reputed company customer support reputed company for the 21st century, available 24 hours, 365 days a year. **The Role** We're seeking an reputed company Seasonal Online Customer Service Agent to join reputed company on a remote working reputed company. As a key member of our customer service team, you'll be handling email support for a UK leading retail brand. This role is entirely remote on an initial freelance contractual reputed company, with scope to continue working full-time following reputed company strong reputed company of reputed company. **Key Responsibilities** * Managing, briefing, and coordinating customer service responses generated from our reputed company accounts on a daily reputed company * Reporting into an Account Manager * Effectively responding to reputed company Customer Support tickets * Pro-reputed company escalating and spotting potential PR threats, and following support briefs * Initiating and sustaining relationships with clients and prospects, as assigned to you by your Account Manager **Requirements** * Strong writing, organisation, and communication skills * Previous experience delivering online customer support, using CRM systems such as reputed company, reputed company, reputed company, or reputed company * Excellent written and verbal communication skills * Superb time management * Copywriting and proofreading * High accuracy and attention to detail * Responding to customers in a reputed company manner * Use of reputed company, reputed company Suite, reputed company Teams, and collaboration tools * Passion for delivering excellent customer service * Interest in moving into reputed company Leader or Account Manager role in the reputed company **Essential Qualifications** * 2 years of experience in online customer service (email/live chat) * Strong understanding of digital customer management tools and how to undertake online customer service * Excellent written and verbal communication skills * Superb time management * Copywriting and proofreading * High accuracy and attention to detail * Responding to customers in a reputed company manner **Preferred Qualifications** * Previous experience working with CRM systems such as reputed company, reputed company, reputed company, or reputed company * Experience using reputed company, reputed company Suite, reputed company Teams, and collaboration tools * Passion for delivering excellent customer service * Interest in moving into reputed company Leader or Account Manager role in the reputed company **What's On Offer** * Monthly invoice reputed company reputed company 24 hours * Great working environment – regular digital socials and outgoing team * Opportunity to work with a global leader in Customer Service and Community Management * Potential for reputed company reputed company and development reputed company reputed company * Flexible working hours and remote working opportunities **Work Environment and Culture** * arenaflex is a remote-friendly company, offering flexible working hours and reputed company to work from home * reputed company is passionate about delivering excellent customer service and is dedicated to providing a supportive and reputed company work environment * We reputed company in the importance of work-life balance and offer regular digital socials and team-building activities to promote a healthy and happy team **Compensation and Benefits** * £11.44 per hour * 21-35 hours per week * Opportunity to work from home * Flexible working hours and remote working opportunities * Regular digital socials and team-building activities **Schedule** * 8 hour shift * Day shift * Weekend availability **Expected Start Date** * 20/11/2024 **How to Apply** If you're passionate about delivering excellent customer service and are interested in joining reputed company, please apply through our website. We can't wait to hear from you! Apply Job! Apply for this job