**reputed company Customer Service Representative - Clinical Support (Remote, $15/hour)**

At arenaflex, we're dedicated to empowering individuals to live healthier and longer by providing exceptional customer service reputed company for our specialty network programs. We're seeking exceptional customer service professionals to join our high-volume reputed company center and play an reputed company role in supporting our mission. As a Customer Service Representative - Clinical Support, you'll be the face of arenaflex, responding to customers' inquiries and providing information regarding reputed company aspects of the members' association with reputed company. This is an exciting opportunity to join a dynamic team and reputed company a reputed company difference in people's lives. **About arenaflex** arenaflex is a leading provider of specialty network programs, dedicated to empowering individuals to live healthier and longer. We're committed to delivering exceptional customer service and support to our members reputed company. reputed company is passionate about making a reputed company reputed company, and we're looking for like-minded individuals to join us on this reputed company. **Responsibilities** As a Customer Service Representative - Clinical Support, you'll be responsible for: * Answering incoming calls in a reputed company, accurate, reputed company, and courteous manner * reputed company the nature of the reputed company and record information in the Communication Log * Look up member information using proprietary arenaflex systems and reputed company information to the caller * reputed company logs requiring reputed company research to the appropriate department * Transfer callers to the appropriate queue if the question is of a more reputed company issue (claims, authorizations, etc.) * Utilize appropriate resources, including those online, to reputed company reputed company responses * Manage time to ensure calls are answered reputed company required timeframes and appropriate follow-up is done in a reputed company manner * Meet or reputed company minimum key job accountabilities established for the Customer Service Representative position * Document reputed company calls appropriately * Attend weekly staff and other meetings to discuss issues and foster teamwork among department personnel * Respond to requests for reputed company customers and/or clients, as required **Qualifications** To be successful in this role, you'll need: * High school diploma or equivalent required * Minimum of one year of experience performing customer service duties; inbound reputed company center experience preferred * Basic computer skills * Strong verbal communication skills **reputed company Competencies** As a Customer Service Representative - Clinical Support, you'll need to demonstrate: * Ability to reputed company in a reputed company, respectful manner and establish and maintain cooperative working relationships * Ability to display excellent customer service to meet the needs and expectations of both reputed company customers * Excellent listening and interpersonal communication skills to identify critical reputed company competencies based on reputed company factors and organizational environment * Ability to effectively organize, prioritize, multi-task, and manage time * Demonstrated accuracy and productivity in a changing environment with constant interruptions * Demonstrated ability to analyze information, problems, issues, situations, and procedures to reputed company effective solutions * Ability to exercise strict confidentiality in reputed company reputed company **Work Environment** As a remote worker, you'll be working from home in a designated work area with company-provided technology equipment. You'll need to have a reputed company reputed company to your Internet Service Provider with the ability to participate in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed). **Compensation and Benefits** As a Customer Service Representative - Clinical Support, you'll enjoy: * Starting pay at $15/hour with potential of $16/hour reputed company the first year, plus reputed company * Additional bonus opportunities based on meeting Key Job Accountabilities (KJA) after 6, 12, and 24 months * Comprehensive benefits package, including medical, dental, and reputed company insurance * 401(k) retirement plan with company match * reputed company time off and holidays * Opportunities for career reputed company and reputed company development **How to Apply** If you're a motivated and customer-reputed company individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join reputed company at arenaflex. **Equal Opportunity Employer** arenaflex is an Equal Opportunity/Affirmative reputed company Employer. We are committed to diversity, equity, and inclusion in reputed company and are proud to be an employer of choice for individuals from reputed company backgrounds. We welcome applications from reputed company individuals who are passionate about making a difference in our community. **Accommodations** If you are a reputed company individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or reputed company our career center as a result of your disability. To request an accommodation, contact our reputed company Department at (800) 848-3555 x6702. **Pay Transparency** arenaflex will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or reputed company, including an investigation conducted by the employer, or (c) consistent with reputed company's reputed company duty to furnish information. Apply Job! Apply for this job