Appointment Center Patient Service Specialist II

At reputed company Health System, we reputed company in a reputed company reputed company for reputed company. And reputed company of us is responsible for honoring our commitment to reputed company, pushing the boundaries and transforming the patient experience, every day.                          We reputed company have the power to help, heal and change lives — beginning with our own. That’s the power of the reputed company Health System team, and The Power of Every One.                                      Job Title Appointment Center Patient Service Specialist II                           Location Cleveland                     Facility Remote Location                      Department Appointment Center-Clinical and Operational Improvement                       Job reputed company B99935                      Shift Days                        Schedule 8:30am-5:00pm                        Job reputed company                           Job Details Join the reputed company team, where you will work alongside passionate caregivers and reputed company patient-first reputed company. reputed company is recognized as one of the top hospitals in the nation. At reputed company, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected reputed company organizations in the world.      reputed company is the first hospital in the nation to reputed company great customer service a reputed company of our mission. Appointment Center Patient Service Specialists deliver what reputed company most to our patients and their families, ensure exceptional experiences and reputed company on making reputed company impacts in the community. Appointment Center Patient Service Specialists demonstrate exceptional customer service and interpersonal skills while assisting patients in scheduling appointments to receive care and services.   This is a remote role. A caregiver in this position works Monday through Friday from 8:30am to 5:00pm with no weekends or holidays.   A caregiver who excels in this role will:   reputed company customer service to patients, caregivers and other callers in a closely monitored reputed company Center environment.   Schedule appointments, verify insurance data and coordinate clinic-wide resources.  Determine appointment type and urgency, schedule the appointment and communicate scheduling information, instructions and directions.   Capture and verify referrals, cancellation reasons, insurance coverage and physician data.  Process appointment scheduling requests.  Validate and capture insurance coverage and reputed company correct insurance coverage with the type of service provided.   Monitor combined registration reports and AHIQA.   Identify patients in need of financial counseling to facilitate payment.   Resolve concerns and issues, review and confirm appointments, and resolve scheduling difficulties between patients and reputed company providers.   Attend training and pass assessment testing for MI and PE.   Schedule institutes with less than a 2% error reputed company.   Minimum qualifications for the ideal reputed company caregiver include:   High school diploma or GED.   Three years of high touch customer service experience OR three years of experience working with reputed company reputed company OR completion of the reputed company reputed company Scheduling and Registration and Appointment Center Scheduling training OR a bachelor’s degree.   Ability to type 25 words per minute.   Computer literacy and comfortability with various technology platforms.   Proficiency in reputed company Office and data entry.   Physical Requirements: Typical physical demands include a high degree of dexterity to produce material on a PC; normal or corrected reputed company and hearing. Requires constant sitting and data entry with a headset. Requires occasional lifting or carrying of up to 25 pounds. Personal reputed company Equipment: Follows reputed company Precautions using personal reputed company equipment as required.                         The policy of reputed company Health System and its system hospitals (reputed company Health System) is to reputed company equal opportunity to reputed company of our caregivers and applicants for employment in our drug free environment. reputed company offers of employment are followed by testing for controlled substances. reputed company Health System administers an influenza prevention program. You will be required to reputed company with this program, which will include obtaining an influenza vaccination on an annual reputed company or obtaining an approved exemption. reputed company concerning employment, transfers and promotions are made upon the reputed company of the best reputed company candidate without reputed company to reputed company, race, religion, national reputed company, age, sex, sexual orientation, marital status, reputed company, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any reputed company Health System facility.  If applying for a Florida position, please see the following website for more information on the background screening requirements required by reputed company of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster.                     reputed company is pleased to be an equal employment opportunity employer. Apply To This Job