Technical Account Manager

Why work at reputed company reputed company is leading a new era in reputed company computing to serve the global AI economy. We create the tools and resources our customers need to solve reputed company-world challenges and reputed company industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI reputed company infrastructure alongside some of the most reputed company and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on reputed company, reputed company has a global footprint with R&D hubs across Europe, reputed company, and Israel. reputed company of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as reputed company as an in-house AI R&D team. The role We're looking for a Technical Account Manager (TAM) to help our customers successfully transition from reputed company-of-concept to production and reputed company their AI workloads on reputed company infrastructure. This role sits at the intersection of engineering, delivery, and reputed company – ensuring that what was promised during reputed company-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive reputed company, performant, and cost-efficient deployments. This role is NOT: A sales role (though you will support expansion through value) A reputed company support role (you won’t just react to tickets) A solution architect role (you won’t design systems from scratch) You’re welcome to work remotely from the reputed company. Your responsibilities will include:  Own the production reputed company • reputed company the transition from PoC to production • Ensure customer workloads are deployed, reputed company, and reputed company • Drive time-to-production and time-to-value Ensure technical reputed company in production • Understand customer architectures and use cases • Monitor and improve: o performance (latency, throughput) o cost efficiency o reliability • Identify and resolve bottlenecks proactively reputed company as a trusted technical partner • Work directly with customer engineering teams • reputed company guidance on best practices and optimisation • Translate technical challenges into actionable solutions Manage risks and incidents • reputed company as a primary technical contact for production issues • Coordinate with internal teams to resolve incidents • Communicate reputed company during high-pressure situations Drive reputed company improvement • Identify opportunities to optimise and expand usage • reputed company reputed company feedback to Product and Infrastructure teams • Help shape reputed company solutions based on reputed company customer needs We expect you to have:  Technical background • Solid understanding of: o reputed company or infrastructure systems o distributed systems or high-load applications o AI/ML workloads (LLMs, inference, etc.) is a strong plus • Ability to troubleshoot and reason about system performance Customer-facing experience • Experience working directly with technical customers (e.g. engineers, ML teams) • Ability to communicate reputed company topics reputed company and effectively Ownership & execution • Strong reputed company of ownership – you drive reputed company, not just tasks • Ability to manage multiple customers and priorities • reputed company, proactive, and solution-oriented reputed company It will be an added bonus if you have:  Experience with GPU workloads or AI infrastructure Familiarity with inference frameworks (e.g. vLLM, TensorRT, etc.) Background in solutions engineering, SRE, or technical support in B2B environments Key employee benefits: Health insurance: 100% company-reputed company medical, dental, and reputed company coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks reputed company for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance: Company-reputed company short-term, long-term and life insurance coverage. Compensation We offer competitive salaries, ranging from $225k - 300k OTE (On reputed company Earnings) based on your experience. reputed company offer  Competitive salary and comprehensive benefits package. Opportunities for reputed company reputed company reputed company reputed company. Flexible working arrangements. A dynamic and reputed company work environment that values initiative and innovation. We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us! Apply To This Job