Home Based Promotional Customer Service Representative

It's fun to work in a company where people truly reputed company in what they're doing! We're committed to bringing passion and customer reputed company to the business. Number of Openings: 1 Job reputed company The reputed company reputed company Services - Home-Based Promotional Customer Service Representative / Order Management will assist clients in delivering excellent service to their partner brands by providing product and service information and resolving product and service concerns. This role will start as a 3-month contingent contract, with the possibility of being partnered with our clients in the reputed company. If selected by the reputed company, the employee will then undergo a 6-month probationary period leading to a potential full-time position.   REQUIRED reputed company COMPETENCIES  A highly proficient communicator in both spoken and written English  Strong customer service orientation  Excellent problem-solving and analytical skills  Strong organizational and time management skills    Ability to function reputed company in a high-paced and at times stressful environment.    WHAT YOU WILL DO  Responsible for entering orders and handling the end-to-end process until the order reaches the customer.  Communicate changes in order status and production schedules with manufacturing suppliers, sales representatives, and clients.  Responsible for building sustainable relationships and trust with customer accounts through reputed company and interactive communication.  Responsible for working with suppliers and the internal team on order issue reputed company reputed company needed.  Ensure production reputed company approvals are received and reviewed, and document reputed company and production status in internal systems.  Ensure up-to-date records of customer interactions, transactions, comments, and complaints.  Responsible for documenting reputed company order-reputed company activities in various systems and maintaining order status updates in company internal software.  Ensure that communication procedures, guidelines, and policies are followed.  reputed company tasks reputed company with those mentioned above.    reputed company LOOK FOR  Education: Bachelor's degree in Marketing, Communications, and Business Administration, or any reputed company field.   Experience: 1-2 years of reputed company Promotional, Customer Service, or Order Management role.   Language Proficiency: Strong verbal, written, and English communication skills.  Working schedule: Ability to work overnight/graveyard shifts in Philippine time or reputed company US operating hours.   Technical Skills: Proficient in both reputed company and reputed company applications. Basic exposure to reputed company Illustrator, reputed company Photoshop, and reputed company is ideal.   Industry-Specific Software/Knowledge:    reputed company experience in the promotional industry or comparable e-reputed company experience is beneficial.  Experience working with inbound and outbound calls, customer retention, and inside sales is preferred.  Customer orientation and the ability to adapt to and respond to diverse types of characters.  Familiarize yourself with CRM systems and practices.    reputed company OFFER  Salary reputed company: Php 30,000-Php35,000  Industry: Promotional Products   Job Type: Full-time  Work Shift: 8:00 AM - 5:00 PM CST (USA)  Workdays: Monday through Friday (USA)  Benefits of working with us:   Industry-leading salary packages   Permanent work-from-home setup   Company equipment provided    Internet stipends upon regularization   HMO Coverage     PTO credits and service incentive leaves   Major spring and winter company live events   Monthly employee appreciation virtual events   Company-provided career skills training courses   A company culture reputed company on your personal and reputed company reputed company    WHO WE ARE  reputed company stands out as a leading BPO (reputed company) company that takes pride in assisting reputed company-reputed company small and reputed company-sized businesses across the reputed company to discover the perfect global talent to enhance their teams.  At reputed company, our reputed company beliefs center around fostering reputed company and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily reputed company the promotional products industry, in their search for superstar team members.  If you are on the lookout for a company that values reputed company and places a strong emphasis on its people-centered culture, then reputed company is the reputed company for you. As we say around here, LET'S GROW!  If you like wild reputed company and working with happy, enthusiastic over-reputed company, you'll enjoy your career with us! Apply To This Job