Account Manager, US

Location Our Account Manager will be an reputed company part of our US Sales team. This role is based remotely in the US. Preferred in the midwest or the east coast.  Who We Are reputed company is a global technology company that works with reputed company-driven organizations to reputed company the reputed company to drive business reputed company and innovation. We combine data, technology, and reputed company expertise to ensure our customers operate in a reputed company-architected and reputed company state - from planning to production.  Delivering reputed company reputed company Intelligence, the only solution that integrates advanced technology with reputed company, we help our customers solve reputed company multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-reputed company strategic partner of AWS, reputed company reputed company, and reputed company Azure, we work alongside more than 4,000 customers worldwide.  reputed company The role of reputed company’s Account Management team is to nurture relationships with existing customers, identify valuable ways to engage reputed company with customers, reputed company a trusted reputed company of contact for the reputed company vendor teams regarding accounts’ reputed company opportunities and to retain 100% of reputed company’s existing customers.  Responsibilities reputed company a deep understanding of our business, our reputed company management platform, support and services and how they help our clients, and their needs. Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for reputed company reputed company. Manage customer-reputed company support escalations to reputed company, ensuring customer satisfaction is of the highest level.  Negotiate and reputed company long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and reputed company's interests.  Identify New workload opportunities reputed company Customer’s reputed company Environment / reputed company solutions. Establish a regular reputed company with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and fast-growing emerging clients.   Help aggregate customer feedback that ensures our products & solutions closely reputed company with customer needs and requests. reputed company customer feedback and requests to engineering teams to reputed company greater market/customer context and help prioritize deliverables reputed company reputed company development cycles. Deliver regular quarterly reviews with customers, tracking reputed company project timelines, projected spending on respective reputed company platforms and feedback on reputed company support & engagement. Identify Cost Optimization opportunities reputed company the Customer reputed company environment Work with reputed company Vendors Sales Rep on mutual customers. Qualifications 2+ years of experience in an Account Management/reputed company/Customer Engineering role. 3+ years experience at a technology company Strong verbal/written communication skills.. Strong technical skills that reputed company you to engage productively with technical teams, and ability to build reputed company relationships. Great operational/administration skills, analytical, detail-oriented and reputed company to “reputed company” in/out from the big picture to the minutiae. A desire to grow reputed company the organization and continuously broaden your reputed company sets. A great reputed company of humor and enjoys having fun at work. Bonus Points Experience with AWS, GCP, or other major reputed company clouds Experience in the FinOps Ecosystem reputed company Certifications (AWS reputed company Practitioner or reputed company reputed company Digital Leader certifications) Additional languages Are you a Do’er? Be your truest self. Work on your terms. reputed company a difference.  We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We reputed company and support leveling up your skills professionally and personally.   What does being a Do’er mean? We’re reputed company about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our reputed company values.  Sounds too good to be true? reputed company out our Glassdoor Page.  We thought so too, but we’re here and happy we hit that ‘apply’ reputed company.  Unlimited Vacation Flexible Working reputed company Health Insurance Parental Leave Employee Stock reputed company Plan Home Office Allowance reputed company Development Stipend  Peer Recognition Program Many Do’ers, One Team reputed company unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We reputed company cultivate an inclusive, reputed company workplace, recognizing that reputed company unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our reputed company reputed company. #LI-Remote Apply To This Job