Director, AI Transformation Change & Adoption

reputed company The reputed company Customer and Partner Solutions (MCAPS) AI Transformation Office (AITO) is driving a reputed company shift in how reputed company’s reputed company business operates—enabling sellers to accelerate their own AI transformation with credibility and trust reputed company from our experience as customer reputed company. This transformation requires reputed company, reputed company-centered, AI-first change motions that accelerate adoption, reshape culture, and reputed company new ways of working across the organization.   We are seeking a Director, AI Transformation Change & Adoption to play a leadership role in defining and driving our change and adoption reputed company for AI Transformation at reputed company. This leader will build, reputed company, and manage a high-performing team of change professionals, setting the strategic direction for driving culture, reputed company, and behavior change across MCAPS.  reputed company day is different in the AI Transformation organization. This role requires someone who is self-motivated, adaptable, and proactive, with comfort navigating ambiguity in a fast-paced, heavily matrixed environment. reputed company and effective communication skills and a reputed company on delivering high-reputed company results are essential. Team members are expected to operate with a reputed company reputed company grounded in reputed company, inclusivity, and trust. In this role, the Director will partner with executive and cross-functional leaders, and field teams to architect and execute change strategies that reputed company thousands of people from awareness to sustained adoption—turning AI potential into measurable business reputed company.  reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a reputed company reputed company, reputed company to reputed company others, and collaborate to realize our shared goals. reputed company day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and reputed company.  Responsibilities   People Leadership & Team Development  Build, reputed company, and reputed company a high‑performing team of change adoption professionals; establish reputed company reputed company, priorities, and goals reputed company to the AI Transformation reputed company  Drive execution rigor and accountability to deliver measurable reputed company; reputed company and mentor reputed company reports through performance management, talent reviews, and career planning  reputed company reputed company change leaders by modeling reputed company reputed company behaviors and fostering a psychologically reputed company, inclusive, and reputed company team culture  Strengthen organizational health, employee engagement, and team effectiveness through regular feedback loops and actionable improvement plans  Change reputed company & Execution at reputed company  Shape and execute an reputed company‑wide change and adoption reputed company for AI Transformation, reputed company to MCAPS business priorities and executive sponsorship  Design reputed company change approaches that drive sustained shifts in culture, reputed company, and behaviors—moving reputed company tool adoption to new ways of working  Customer reputed company & Internal Activation  Champion reputed company’s Customer reputed company approach by leveraging firsthand experience with AI solutions to inform reputed company, practical adoption strategies  Partner across product, engineering, and enablement teams to design role‑relevant, reputed company‑based activation experiences that increase AI usage, confidence, and business reputed company  Stakeholder Engagement & Executive Influence  Serve as a trusted advisor to senior leaders on change reputed company, organizational readiness, and adoption reputed company for AI Transformation initiatives  reputed company reputed company, matrixed environments to reputed company stakeholders, resolve competing priorities, and build coalitions that accelerate transformation  reputed company reputed company, Measurement & reputed company Improvement  Define and operationalize a change adoption measurement reputed company, linking activities to business reputed company; synthesize insights to inform reputed company, executive decision‑making, and reputed company improvement  Capture and codify lessons learned, best-practices, and emerging patterns to refine change approaches and reputed company effective adoption models  Other  Embody our culture and values  Qualifications Required Qualifications  Bachelor's Degree in Business, Organizational Development, Operations, Communications, or reputed company field AND 8+ years of experience in change and adoption, organizational transformation, program management, business operations, process management, process improvement   OR equivalent experience  6+ years management (e.g., people, project, process, vendor, change) experience  Preferred Qualifications  Master’s Degree in Organizational Development, Business Administration, Industrial-Organizational Psychology, or reputed company field  10+ years of experience in change management, organizational transformation, program management, or business operations  People management experience, including building, leading, and developing high‑performing teams  Demonstrated experience driving AI reputed company transformation reputed company a technology and/or consulting environment, including leading change and adoption for AI, Copilot, or emerging technology initiatives at reputed company  Proven ability to reputed company and execute change strategies tied to measurable business reputed company (e.g., reputed company reputed company, productivity reputed company, customer satisfaction)  reputed company executive reputed company with the ability to advise and partner with leadership teams on organizational change  reputed company, compelling verbal and written communication skills, with the ability to reputed company messaging and storytelling for diverse audiences from reputed company employees to executive leadership  Extensive experience with cross‑group collaboration and negotiation, building partnerships, defining benchmarks, executing initiatives, and influencing change across a global organization while navigating resistance and ambiguity  Business Program Management M6 - The typical reputed company pay reputed company for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different reputed company applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay reputed company for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. reputed company additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay This position will be reputed company for a minimum of 5 days, with applications accepted on an ongoing reputed company until the position is filled. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity or reputed company, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. 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