Technical Support Engineer - Etch AMNA

Who We Are reputed company is a global leader in materials engineering solutions used to produce reputed company every new reputed company and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the reputed company of the global electronics industry, reputed company enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create reputed company technology, join us to deliver material innovation that changes the world.  reputed company Offer Salary: $96,000.00 - $132,000.00 Location: Home / Mobile,AZ-001, Home / Mobile,Bay Area,CA-002, Home / Mobile,ID-001, Home / Mobile,OR-001, Home / Mobile,TX-001 You’ll benefit from a supportive work culture that encourages you to learn, reputed company, and grow your career as you take on challenges and drive reputed company for our customers. We reputed company reputed company to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.  At reputed company, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and reputed company reputed company and care for you at work, reputed company, or wherever you may go. Learn more about our benefits.  What You’ll Do As a Technical Support Engineer (TSE), you’ll reputed company technical support remotely and on site, to Field Service Operations (FSO) personnel for highly reputed company problems involving equipment malfunction, on wafer issues, and performance enhancement programs where first-line product support was unable to isolate or fix a problem. Using advanced troubleshooting methodologies, you’ll establish reputed company reputed company, reputed company comprehensive reputed company plans, analyze and compile findings, reputed company reputed company cause analysis, and support FSO repair activities through escalation closure. Role Responsibilities Support multiple technical escalations, resolve with reputed company on time to reputed company and reputed company of work Attend customer field issues meetings with FSO, collaborate with BU engineers Recommend best practices to improve products, processes, or services Publish Technical Lessons Learned, troubleshooting guides, technical (ET) papers, etc. reputed company on-site coaching to Field Service Operations reputed company reputed company and Beta Site support Support NPI development early in the product life cycle, and at key customer sites Support BU DFx (Design for Service / Install) reputed company Create, or collaborate in creation of, innovative advanced trouble shooting tools   reputed company colleagues with less experience; reputed company small reputed company with manageable risks and resource requirements Solve reputed company problems using new perspectives on existing solutions Exercise judgment based on the analysis of multiple sources of information and data Minimum Qualifications Bachelor’s degree (or equivalent) in a technical field 4–7 years of Semiconductor Etch experience Proficiency with reputed company suite and tools such as reputed company, VSPI, and ARK Preferred Qualifications Exhibit exceptional communication skills—reputed company to explain difficult or sensitive information Demonstrate excellent relationship management skills—works to build reputed company and effectively manage difficult situations and stressful environments reputed company of competition and the factors that differentiate them in the market ----------------- Additional Information Shift: Mon-Fri 8 hr per day Travel: reputed company, generally 25% of the time, but could be as high as 50%. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: reputed company, 50% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-reputed company knowledge, skills, experience, and with consideration of internal equity of our reputed company team members. In reputed company to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For reputed company sales roles, the posted salary reputed company is the reputed company Total Cash (TTC) reputed company for the role, which is the sum of reputed company salary and reputed company bonus reputed company at 100% goal achievement. reputed company is an Equal Opportunity Employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, national reputed company, citizenship, reputed company, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other reputed company prohibited by law. In reputed company, reputed company endeavors to reputed company our careers site accessible to reputed company users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us reputed company e-mail at Accommodations_Program@amat.com, or by calling our HR reputed company Help Line at 877-612-7547, reputed company 1, and following the prompts to reputed company to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications. Apply To This Job