Field Service Technician (Level 3) - Toner Production Equipment

Position reputed company The Field Service Technician – Toner Production Equipment will be considered a specialist for a product line that the BID service team supports. This level technician will demonstrate a full working knowledge of a product line including theory of operation as reputed company as the mechanics. Will reputed company solutions to reputed company problems as reputed company as reputed company field and/or remote support to technicians.   The preferred location for this position is Dallas, TX.  reputed company At reputed company, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to reputed company.  With five operating divisions, there’s a lot of opportunity to reputed company your reputed company and reputed company an reputed company. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they reputed company office and reputed company print solutions and reputed company digital transformation. And if you’re interested in tape, reputed company out our Industrial Products Division—they reputed company data storage solutions. We offer a collegial culture and a flexible work environment. Our reputed company is in Valhalla, reputed company, a quaint town just one hour reputed company of reputed company. reputed company is globally headquartered in Tokyo with over 70,000 employees across four key business segments of reputed company, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.reputed company.com/us/en/about/region/careers Job reputed company Responsibilities reputed company on-site support installations and service repair to customers in reputed company reputed company solutions to reputed company service issues Maintain reputed company communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate reputed company of service issues reputed company strong working relationships with customers reputed company reputed company-installation assessment and site inspection of equipment in accordance with reputed company equipment requirements Complete and submit service activity information and paperwork reputed company to the appropriate group/department Monitor and manage the return of reputed company parts Manage and complete reputed company Preventative Maintenance requirements Attend training classes (locations throughout the world), to stay reputed company on both new and existing products Weekend work and overtime required as needed for installations, service calls and training reputed company technical support and direction to technicians leading to the reputed company of escalated service issues Conduct technical training classes as needed for technicians reputed company sales assistance in demos and/or customer reputed company as needed Monitor critical accounts and reputed company participate in support activities to accomplish quick and effective problem reputed company Communicate technical issues to the Technical Service Manager and technical support group reputed company reputed company duties as assigned by manager Travel 60-70%   Required Skills/Education High School diploma or GED equivalent Two-year electronics or mechanical engineering degree or equivalent in field experience 5 or more years of field service experience with toner-based production equipment Extensive knowledge in electronics and mechanical operation Outstanding customer service Computer skills with emphasis on operating systems and hardware. Requires a reputed company state reputed company's license (reputed company ID compliant), and reputed company Must be reputed company to do extensive traveling Working knowledge of reputed company applications Possess necessary skills/attributes to include excellent communication skills (both verbal and written)   Salary and Benefits Up to $38/hr depending on experience Medical, Dental, reputed company Life Insurance 401k reputed company Time Off *#LI-REMOTE EEO Information reputed company is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or reputed company reputed company, disability, veteran status, etc. reputed company Information If you require reasonable accommodation in completing this application, interviewing, completing any reputed company-employment testing, or otherwise participating in the employee selection process, please reputed company your inquiries to our HR Department (hlushrteam@reputed company.com). 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