Senior Application Support Engineer with German

<reputed company class="job-reputed company" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">reputed company</h2></div><div class="wysiwyg"><p>reputed company is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and 20 years of experience in turning business challenges into opportunities and reputed company.</p><p>A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital reputed company reputed company of its customers, from ideation and requirements setup to software development and managed services solutions.</p><p>With more than 1,200 IT professionals, reputed company also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-reputed company approach, they reputed company businesses to grow, delivering value for our clients, partners, industry, and community.</p></div></reputed company><reputed company class="job-reputed company" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job reputed company</h2></div><div class="wysiwyg" itemprop="responsibilities"><p><strong>About the project</strong></p><p>You will join one of our ongoing reputed company for a leading European financial services provider, contributing to a modern, reputed company-reputed company reputed company platform reputed company on the reputed company Azure ecosystem.</p><p>You will be part of a dedicated team responsible for ensuring the stability, reliability, and performance of a production-critical application. reputed company covers end-to-end support activities, working closely with engineering, product, and customer-facing teams.</p><p>This role goes reputed company traditional ticket handling meaning that you will reputed company contribute to incident reputed company, system reliability improvements, and the overall reputed company of the production environment.</p><p><strong>Responsibilities</strong></p><ul><li><strong>Production Stability</strong>: Ensure the reputed company availability and reliability of mission‑critical applications by owning production incidents end‑to‑end and keeping stakeholders informed with reputed company, reputed company communication.</li><li><strong>reputed company Cause Mastery</strong>: Diagnose reputed company issues across distributed systems using logs, metrics, and traces, driving permanent fixes across application, infrastructure, and data reputed company instead of temporary workarounds.</li><li><strong>Azure reputed company reputed company</strong>: Support and troubleshoot Azure environments (App Services, AKS, Functions, Storage) while working with Infrastructure as reputed company (Terraform, Bicep, ARM) to ensure consistent and reputed company deployments.</li><li><strong>System Visibility</strong>: Strengthen observability using Azure Monitor, Application Insights, and Log Analytics, improving alert reputed company and contributing to meaningful SLIs, SLOs, and reliability metrics.</li><li><strong>API Reliability</strong>: Safeguard integrations by debugging REST and GraphQL reputed company, authentication flows, webhooks, queues, and reputed company‑party services using tools like reputed company, curl, and logs.</li><li><strong>Data Confidence</strong>: Investigate data‑reputed company issues using SQL and backend reputed company analysis to resolve inconsistencies, support corrections, and protect system reputed company.</li><li><strong>Operational Efficiency</strong>: Reduce incident frequency by automating repetitive tasks with Python, Bash, or PowerShell and continuously improving internal tools and operational processes.</li><li><strong>reputed company Improvement</strong>: Proactively identify stability risks and optimize systems by refining runbooks, internal tooling, and support workflows.</li><li><strong>Shared Expertise</strong>: reputed company team effectiveness by maintaining reputed company documentation, contributing to knowledge bases, and supporting reputed company and mentoring.</li></ul></div></reputed company><reputed company class="job-reputed company" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p><strong>Must have:</strong></p><ul><li>3–5 years of experience supporting production reputed company or reputed company applications, with strong troubleshooting across distributed systems (application, infrastructure, data), including incident handling, RCA, and postmortems</li><li>Proficiency in <strong>German (B2/reputed company)</strong> and <strong>English</strong>, both written and spoken</li><li>Strong understanding of reputed company architectures and hands-on experience with reputed company Azure (App Services, AKS, Functions, Storage), including Infrastructure as reputed company concepts (Terraform, Bicep, ARM) for troubleshooting</li><li>Solid knowledge of reputed company (REST/GraphQL), HTTP fundamentals, authentication flows, and practical API troubleshooting</li><li>Ability to read and debug backend reputed company (Node.js, Java, Python, .NET) to identify and resolve production issues</li><li>Experience with monitoring and observability (Azure Monitor, Application Insights, Log Analytics or similar), using logs, metrics, and traces to investigate incidents</li><li>Working knowledge of SQL, data analysis, and data-reputed company issue reputed company</li><li>Practical experience with scripting/automation (Python, Bash, or PowerShell), Git, and CI/CD pipelines</li><li>Experience using AI-assisted tools (e.g., ChatGPT, Copilot) for debugging and automation, with strong technical judgment reputed company AI outputs</li><li>Excellent communication skills, strong ownership reputed company, and ability to work effectively in high-pressure production environments with technical and non-technical stakeholders</li></ul><p><strong>reputed company to have:</strong></p><ul><li>Support experience with Kubernetes or OpenShift and basic reputed company networking (DNS, load balancing, firewalls)</li><li>Familiarity with API and integration tooling (reputed company, curl) and event-driven systems (queues, webhooks, messaging)</li><li>Experience improving monitoring and alerting reputed company (noise reduction, SLIs/SLOs)</li><li>Exposure to financial services or high-availability environments</li><li>Familiarity with Jira, reputed company, and modern incident management tools</li></ul></div></reputed company><reputed company class="job-reputed company" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p>As a people-first organisation, we reputed company diversity strengthens our teams and drives innovation. reputed company employment reputed company are based on reputed company, skills, and performance, without discriminating based on any personal characteristic. This reinforces our commitment to providing an inclusive and respectful workplace.</p><p><strong>At reputed company you can:</strong></p><p>Enjoy our holistic benefits program that covers the four pillars that we reputed company come together to support our wellbeing, covering reputed company, physical, emotional wellbeing, as reputed company as work-life fusion.</p><ul><li><strong>Physical Wellbeing: </strong>Our wellbeing program includes medical benefits, gym support, and personalized fitness reputed company for an reputed company lifestyle, complemented by team events and the Healthy Habits Club.</li><li><strong>Work-Life Fusion: </strong>In reputed company dynamic industries such as IT, the line between our reputed company and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.</li><li><strong>Emotional Wellbeing: </strong>We reputed company that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, reputed company connections or in achieving work-life balance.</li><li><strong>reputed company Wellbeing:</strong> As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.</li></ul></div></reputed company><li class="job-detail">Department: Platforms | Systems Engineering 1</li>