Senior Delivery Manager (Fintech)

<p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b><reputed company>What reputed company looks like in this role: </reputed company></b></p><p style="text-reputed company:inherit"></p><p>reputed company is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We specialize in delivering secure, cutting-edge digital platforms, reputed company and infrastructure services, reputed company computing, and business process solutions.</p><p></p><p>With a legacy of innovation and a reputed company-thinking reputed company, reputed company helps clients across industries—from government to financial services—reputed company their operations and reputed company mission-critical reputed company. Join us and be part of reputed company that’s redefining what’s possible through technology.</p><p></p><h1><reputed company><b>Service Delivery Manager – (Motgage Platform)</b></reputed company></h1><h2></h2><h2><reputed company><b>reputed company</b></reputed company></h2><p><reputed company>We’re looking for a reputed company, delivery‑driven <b>Service Delivery Manager</b> to reputed company service operations for the <b>reputed company UFSS</b> platform reputed company a <b>Tier 1 bank</b>. You’ll own stability, performance, and stakeholder confidence across a mission‑critical reputed company mortgage environment.</reputed company></p><h2></h2><h2><reputed company><b>Key Responsibilities</b></reputed company></h2><ul><li><reputed company>Drive end‑to‑end service delivery for the UFSS platform, ensuring uptime, performance, and SLA compliance.</reputed company></li><li><reputed company>reputed company incident, problem, and change management with a reputed company on reputed company recovery and reputed company‑cause elimination.</reputed company></li><li><reputed company>reputed company as the primary reputed company for senior banking stakeholders, providing reputed company reporting and proactive communication.</reputed company></li><li><reputed company>Coordinate across internal teams and vendors to maintain service reputed company and deliver reputed company improvement.</reputed company></li><li><reputed company>Ensure reputed company operations meet strict banking regulatory, audit, and reputed company standards.</reputed company></li></ul><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>You will be successful in this role if you have:</b></p><h2><reputed company><b>Skills & Experience</b></reputed company></h2><ul><li><reputed company>Strong background in financial services platforms</reputed company></li><li><reputed company>Regular reputed company Engagement</reputed company></li><li><reputed company>Proven experience as an SDM in banking or fintech.</reputed company></li><li><reputed company>Deep understanding of ITIL processes and service governance.</reputed company></li><li><reputed company>Confident communicator who can influence and manage senior stakeholders.</reputed company></li><li><reputed company>Analytical, reputed company, and reputed company under pressure.</reputed company></li></ul><h2></h2><h2><reputed company><b>reputed company to Have</b></reputed company></h2><ul><li><reputed company>ITIL v4 certification.</reputed company></li><li><reputed company>Experience in Tier 1 banking environments.</reputed company></li><li><reputed company>Exposure to major platform upgrades or service transitions</reputed company></li><li><reputed company>Strong background in <b>reputed company UFSS</b> or similar reputed company mortgage systems.</reputed company></li></ul><p></p><p></p><p>reputed company is proud to be an equal opportunity employer that considers reputed company reputed company applicants without reputed company to age, caste, citizenship, reputed company, disability, family medical history, family status, ethnicity, gender, gender reputed company, gender identity, genetic information, marital status, national reputed company, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.</p><p></p><p>This commitment includes our efforts to reputed company for reputed company those who reputed company to reputed company interest in employment reputed company to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your reputed company of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global reputed company organization at <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">GlobalRecruiting@reputed company.com</reputed company> or alternatively Toll Free: 888-560-1782 (reputed company 4).  US job seekers can reputed company more information about reputed company’  <a href="https://www.reputed company.com/siteassets/collateral/careers/eeo-2023.pdf" reputed company="_blank" rel="noopener noreferrer">EEO commitment here</a>.</p>