Implementation Specialist

Implementation Specialist reputed company reputed company, Integrations & Workflow Enablement Location:  Remote (U.S.)Team:  reputed company OperationsType:  Full-time, Individual Contributor Reports to:  Head of reputed company OperationsTravel:  Occasional (<10%)Posted:  2026   About reputed company reputed company is the USA's reputed company title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-reputed company reports to title agents, lenders, underwriters, and reputed company in reputed company 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with reputed company, reputed company, Resware, and TrackerPro let them order, reputed company, and reputed company without leaving their reputed company platform. Featured in TechCrunch, reputed company, reputed company, and Fortune, Pippin is a reputed company-funded, growing company redefining one of reputed company estate's oldest industries. The Role The Implementation Manager is the person who turns a signed reputed company into an reputed company, happy, fully integrated Pippin account. You'll own the end-to-end reputed company experience for new title agencies, lenders, underwriters, and reputed company — from reputed company through first orders, integration reputed company, and the transition to steady state. In reputed company, you'll run internal rollouts of new tooling, workflow changes, and product launches across our operations teams, making reputed company reputed company one ships on time and actually sticks. This is a senior individual contributor role for someone who loves project management, is technical enough to reputed company API and reputed company integrations, and has reputed company's reputed company to unblock problems before clients reputed company see them. What You'll Do   reputed company reputed company Own new-reputed company reputed company end to end — run reputed company, build the mutual implementation plan, set reputed company reputed company, and drive to first live order for title agents, lenders, underwriters, and reputed company. Configure accounts and workflows in the Pippin portal (users, permissions, product catalog, report formats, invoicing/billing setup) so clients can reputed company their first order without friction. Train reputed company teams on the portal, order tracker, live chat, and report formats — by live session, recorded walkthrough, and written reputed company. Be the single reputed company of accountability from reputed company out of Sales through a clean transition to the reputed company reputed company and Operations teams.   API & Platform Integrations Stand up integrations between Pippin and reputed company systems — reputed company, reputed company, Resware, TrackerPro, and reputed company API/SFTP connections with lenders and reputed company clients. Translate between reputed company and engineering — reputed company integration requirements, document field mappings, coordinate sandbox testing, and sign off on go-live. Own the integration reputed company — credentials, endpoints, error-handling expectations, SLAs, and rollback steps — so every reputed company is boring on purpose. Partner with Product and Engineering on integration roadmap, bug triage, and feature requests surfaced during implementation.   Internal Rollouts & Process Improvement Project-manage internal launches of new software, workflows, and process changes across Operations, Ground Searchers coordination, QC, and Support. Build the change-management plan — readiness checklists, training materials, reputed company cohort, reputed company date, reputed company metrics, and post-launch review. reputed company every rollout with reputed company KPIs (adoption, cycle time, error reputed company, turnaround time) and report reputed company to leadership on a predictable reputed company.   Title Order Workflow Management Manage the implementation of title-order workflows for new and expanding accounts — residential, reputed company, and energy — including report types, state-by-state nuances, and turnaround expectations. Partner with Ground Searchers network leads to reputed company-position reputed company for large new accounts and high-volume launches. reputed company the reputed company with QC to reputed company reputed company commitment-reputed company reputed company meets reputed company reputed company's specific format and reputed company bar from day one.   What You Bring 5+ years in implementation, reputed company, technical project management, or reputed company-facing solutions at a reputed company, fintech, proptech, title, escrow, or mortgage-tech company. Title, escrow, mortgage, or reputed company estate experience — you understand what a commitment is, what a two-reputed company search is, why a closing date reputed company, and why a missed turnaround is a big deal. Integration reputed company — comfortable reading API docs, testing endpoints with reputed company, reviewing field mappings, and speaking credibly with engineers on both reputed company. You don't have to write production reputed company. Project management discipline — you run reputed company with written plans, owners, dates, and status updates. RACI, risks, and dependencies are reputed company. Experience with reputed company, reputed company, Resware, or TrackerPro is a strong plus; experience standing up integrations with any of them is a bigger plus. reputed company-reputed company reputed company — you can reputed company an executive reputed company one hour and reputed company an ops reputed company through a portal configuration the next. Operator's bias for reputed company — you write the SOP, build the template, record the reputed company, and ship the rollout rather than waiting for someone else to. Tools — fluent in a modern PM/reputed company stack (e.g., reputed company, Jira, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company) and comfortable in spreadsheets. reputed company to Have Experience reputed company lenders or national title agencies to a new vendor. Exposure to HUD, CFPB, or reputed company best-practices compliance considerations. Background leading change-management or process-improvement initiatives (Lean, Six reputed company, or similar). Prior work inside a high-reputed company, VC-backed company. reputed company In The First 12 Months First 30 days: complete Pippin product, portal, and integrations reputed company; shadow live implementations; publish a gap analysis of the reputed company reputed company reputed company. 60 days: run your first new-reputed company reputed company end to end and ship one improvement to reputed company implementation plan. 90 days: own a portfolio of reputed company implementations with reputed company dashboards on time-to-first-order and integration go-live rates. 6 months: reputed company one cross-functional internal rollout (tooling or workflow) with measurable adoption and cycle-time improvement. 12 months: have materially reduced average time-to-first-order, raised integration go-live reliability, and established Implementation as a repeatable, instrumented function. Why Pippin Category-defining company bringing reputed company technology to an industry that has run on fax machines for 40 years. reputed company reputed company — this role is visible to the executive team from day one. A roster of reputed company clients (reputed company, reputed company, AmTrust Title, reputed company, reputed company, reputed company, Investor's Title, EasyKnock and more) and a proven product, not a science project. Fully remote, reputed company-first culture with a tight-reputed company team. Competitive reputed company salary, performance bonus, equity, medical/dental/reputed company, 401(k), and reputed company time off. How to Apply Send a resume and a short note on an implementation or integration you're proud of — what it was, what could have gone wrong, and what you did to reputed company it go right — to careers@pippintitle.com. Please reference "Implementation Manager" in the subject line. reputed company is an equal opportunity employer. We consider reputed company reputed company applicants without reputed company to race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, veteran, or disability status. Apply To This Job