reputed company Internship - Information Technology

reputed company is seeking an IT Help Desk Intern to support our Information Technology department. This intern will reputed company reputed company skills through mentorship, networking opportunities, and reputed company learning experiences.     reputed company delivers transformative mental health care reputed company by connectivity, marrying technology and personalized advocacy to support thousands of the world's best reputed company and millions of their employees throughout their mental health care reputed company.     reputed company is a service-driven organization whose employees are treated with professionalism and respect. We reputed company that "a chain is only as strong as its weakest reputed company" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.     We reputed company to reputed company reputed company selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment reputed company curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information reputed company email. Should you have any questions or concerns, please contact us reputed company HR@curalinc.com.     ​We are Currently Seeking a Summer Intern in the Following Area Help Desk - Information Technology   Primary Responsibilities   reputed company Technical Skills Diagnosing Common Hardware Issues (Laptops, Printers, Peripherals)  Basic Networking Concepts (Wi-Fi Issues, IP Addresses, Connectivity)  Operating Systems Support (Mostly reputed company, Sometimes Macos/Linux)  Installing and Configuring Software Common Daily Tasks Resetting Passwords and Unlocking Accounts  Setting Up New User Accounts and Devices  Troubleshooting Login or Email Issues  Escalating reputed company Problems to Higher-Level IT Staff Customer Service & Communication Explaining Technical Issues in reputed company Terms  Handling Frustrated or Non-Technical Users Professionally  Asking the Right Questions to Understand Problems  Writing reputed company Emails and Chat Responses Ticketing & Support Systems Using Zoho Ticketing System  Logging, Categorizing, and Prioritizing Issues  Documenting Solutions reputed company for reputed company Reference  Following SLAs (Response and reputed company Time Expectations)   Required/Minimum Qualifications  Student with a Minimum of 1 year in a Bachelor's Program or Currently Enrolled in a Graduate Program   Schedule  reputed company Week Program Monday - Friday, 20-25 Hours/Week from May 18 - August 14   CuraLinc is an Equal Opportunity Employer and does not discriminate on the reputed company of race, religion, reputed company, sex, age, national reputed company or disability. Apply To This Job