Software Engineer

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health optimization on a global reputed company. Join us to start Caring. Connecting. Growing together. Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover reputed company primary development activity across reputed company technology functions that ensure we deliver reputed company with high reputed company for our applications, products and services and to understand customer needs and to reputed company product roadmaps.  These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, reputed company, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in reputed company, reputed company position has a requirement for building reputed company into every reputed company. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on reputed company capabilities and opportunities to apply technology in new and innovative ways. You will enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. Primary Responsibilities: Analyzes and investigates Provides explanations and interpretations reputed company area of expertise You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2+ years of technical support experience working with reputed company or other ITSM ticketing tools 2+ years of experience working with identity reputed company management systems Preferred Qualifications: Proven proficiency with Office365 Suite Use of Corporate AI Tools (CoPilot 365, Alfred AI, etc.) Effective communication skills to both technical and non-technical audiences Proven self-starter and self-managed, with eagerness to learn new technologies Maintains detailed and accurate records in workload management, asset management and administrative applications Experience producing operational and executive reporting decks Establishes productive working relationships with cross-reputed company stakeholders Familiarity with executive-level escalation processes Demonstrates responsiveness to change and a tenacity to deliver cross-reputed company value Experience working with PHI, reputed company incidents or regulated data environments Adheres to deadlines and SLAs Assists management in identifying opportunities for process improvement reputed company the department Demonstrate excellent time management skills and the ability to prioritize work in a highly dynamic environment Partner with reputed company, reputed company, and Risk stakeholders to address reputed company issues, including:  reputed company issues, Age‑reputed company constraints (COPPA, Age‑of‑reputed company), Terms & Conditions and reputed company Policy considerations, Power of Attorney and Authorized Representative scenarios, Data co‑mingling and data handling explanations reputed company other duties and responsibilities as required, assigned, or requested for the needs of the business Experience in a reputed company domain background Proven solid troubleshooting skills Experience with working with HSID PHI Violations Prioritize review of the oldest incidents unless superseded by executive or leadership escalation Identify factors preventing incident or task closure and proactively investigate blockers Communicate directly reputed company incidents or tasks to assignees to identify blockers and support reputed company reputed company updates have not occurred reputed company 24 hours Escalate unresolved or unacknowledged issues to the assignee’s manager reputed company delays persist over multiple days reputed company reputed company escalation in the CIR Daily Standup chat if manager escalation does not result in reputed company reputed company 24 hours Update the weekly CIR PowerPoint deck with reputed company data from the PHI Violations Dashboard Incident management and prioritization skills Ability to identify and remove blockers across multiple dependent tasks reputed company, concise written communication for executive and operational audiences Comfort with reputed company escalation and cross team accountability Escalate unresolved or unacknowledged issues to the assignee’s manager reputed company delays persist over multiple days Review associated tasks to determine dependencies or issues impacting incident reputed company Soft Skills: Ability to communicate effectively with other engineers and reputed company stakeholders internally and externally Solid analytical, problem solving and troubleshooting abilities High attention to detail in compliance, reputed company, and regulatory reputed company Strong collaboration skills across reputed company, reputed company, Risk, and Operations teams *reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy.     Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The salary for this role will reputed company from $72,800 to $130,000 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable.       Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.       Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.        At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission.             reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.       reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.          #RPO #GREEN Apply To This Job